Maintenance Renewals Specialist
hace 1 día
Maintenance Renewals Specialist Position Summary: The Maintenance Renewals Specialist drives renewals revenue for North American and Latin American customers (annual maintenance business base of $16M). The role tracks all maintenance contracts, ensures renewal quotes are accurate and generated on schedule, and follows through purchase order receipt to meet renewal revenue targets. The role interfaces closely with Sales, Order Management, Finance, Service Delivery, Customers, Partners, and Distributors. Responsibilities Manage all support renewals for NA and LATAM (base of $16M in annual support revenues). Track all support contracts, expiration dates, and renewal quotes and bookings. Work closely with Sales to ensure understanding of the client's support offerings, pricing, and how to quote. Support Regional Account Managers to ensure all renewal quotes are generated accurately and sent to Customers in a timely manner to ensure no lapses in support coverage. Educate and promote the value of the client support services to Sales, Partners, and Customers. Work with Sales Order Coordinators and IT to ensure accurate customer installed base information is maintained for accurate renewal quoting. Serve as Subject Matter Expert on support quoting, pricing, and order processing. Drive improvements in quoting and ordering processes for support. Assist Order Coordinators with questions or issues related to maintenance orders. Work with Distributors and Partners to ensure accurate maintenance quoting and discounts. Serve as primary contact for support quoting questions and inquiries. Work closely with Technical Support primes. Follow up on leads associated with non-entitled Customers who contact the client for support, entitlement questions, and issues associated with contract coverage. Onboard new maintenance customers, ensuring they receive a welcome package, know how to contact support, and have online accounts established. Report to Services and Sales leadership on renewal rates and performance on support revenue and margin targets. Requirements Experience and knowledge of annuity support processes (renewals management, quoting, pricing, etc.). Strong financial skills and understanding of support pricing models and discount structures. Experience working in both a direct customer business model and a channel partner and two tier distribution business models. Experience working with complex systems and offerings that include Hardware and Software. Strong organizational and reporting skills and attention to detail. Strong database management skills. Experience with Oracle is a plus. Excellent presentation, verbal, and written communication skills. Self‑managed and driven to improve processes and tools. Experience influencing and negotiating with sales, customers, and partners. Minimum 5 years of related experience. #J-18808-Ljbffr
-
Maintenance Renewals Specialist
hace 2 semanas
Buenos Aires, Argentina Techunting A tiempo completoDescription Position Summary The Maintenance Renewals Specialist is responsible for driving renewals revenue for North American and Latin American customers (annual maintenance business base of $16M. They will track all maintenance contracts, ensure renewal quotes are accurate and generated on schedule, and follow through purchase order receipt in order to...
-
Renewals Specialist
hace 1 día
Buenos Aires, Argentina PONCE A tiempo completoRenewals Specialist As a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day‑to‑day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate...
-
Renewals Specialist
hace 4 días
Buenos Aires, Argentina Avature A tiempo completoAs a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...
-
Renewals Specialist
hace 4 días
Buenos Aires, Argentina Avature A tiempo completoAs a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...
-
Senior Maintenance Specialist
hace 4 días
Buenos Aires, Argentina Tetra Pak A tiempo completoAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: At Tetra Pak we are looking for a Senior Maintenance Specialist who will...
-
Senior Maintenance Specialist
hace 1 día
Buenos Aires, Argentina Bionic Talent A tiempo completoJob Summary: At Tetra Pak we are looking for a Senior Maintenance Specialist who will ensure compliance with TPMS (Tetra Pak Maintenance System) process and tools. Drive the implementation and consistent use of the global standards of maintenance management to effectively contribute to system performance and customer experience. Support development,...
-
Google Workspace Renewals Sales Specialist
hace 7 horas
Buenos Aires, Argentina Google A tiempo completo**Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space. - Ability to travel 15% of the time. - Speak Spanish fluently in order to effectively communicate in this customer-facing sales...
-
03-property Specialist
hace 1 semana
Buenos Aires, Argentina Career Shepherd A tiempo completo_Please submit your CV in English._ - Position-_Manager of Office Operations/Receptionist/ Property Specialist **Working Hours**: Mondays to Fridays 9am-5:30pm MST; with 30-minute lunch break 1:30-2:00 PM**Salary** : USD 800-1500 **Responsibilities** - Build positive relationships with prospective and current tenants and resolve complaints. - Manage...
-
Procurement Specialist
hace 2 semanas
Buenos Aires, Argentina Chevron A tiempo completoTotal Number of Openings 4 Responsibilities for this position may include but are not limited to: - Coordinates Chevron's contracting activities in compliance with Chevron policies and procedures. - Provides contract coordination support for pre/re-qualification of suppliers/contractors contract renewals and cancellations, amendment and change orders and...
-
Inside Sales Specialist
hace 6 días
Capital Federal, Buenos Aires, Argentina Lenovo A tiempo completo**General Information**: - Req #- WD00075417- Career area: - Sales Support- Country/Region: - Argentina- State: - Capital Federal- City: - CABA- Date: - Tuesday, December 3, 2024- Working time: - Full-time**Additional Locations**: - Argentina - Capital Federal - CABA **Why Work at Lenovo**: - We are Lenovo. We do what we say. We own what we do. We WOW...