Technical Support Specialist
hace 2 semanas
For our international team, we are looking for a motivated Technical Support Specialist for 40 hours/week in Córdoba (Argentina) to start immediately or as soon as possible. You will join our team in the Proofpoint office in Córdoba. Your Job You will diagnose and resolve our corporate clients’ technical issues over the phone, email, and online chat in the areas of system configurations, product functionality, and bugs/enhancements. You create support tickets and process them to final resolution. You build personal customer relationships and focus on offering an excellent customer experience. You remain alert to messages from the incident notification system and inform the response team when incidents arise. You are responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets. You escape issues and tickets so they may be considered for immediate action based on possible impact or SLA. You convey customer feedback to product development staff. You interact with other teams to provide comprehensive and high-quality support. You help in user education. You are happy to work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to our customers. Your Profile You have a vocational education in information technology. You have experience in IT support. You have excellent logical, analytical, and problem-solving skills. You have a very high level of English (both written and spoken). You are customer focused, friendly, helpful, and have strong people skills. You have experience troubleshooting Windows Server issues using built-in Windows applications such as Event Log Viewer, netstat, or others. You have a good understanding of IP networking and protocols such as SMTP, DNS, and HTTP. You have had mail server / email flow exposure and a clear understanding of mail flow. You are a quick learner and self-starter. Your Benefits Room for innovation and independent action in a forward-thinking company. Short decision-making processes and flat hierarchies in an open working atmosphere. Personal and professional development opportunities. Temporary Employee Exchange Program – support to work at our global office locations and explore the world (e.g., Germany, Malta, Madrid, Montréal, Washington). Home office option and flexible working hours. No dress code — come to work in the attire in which you feel comfortable. Delicious coffee, tea, soft drinks, and fresh fruit available. Be-Active Bonus – subsidies for your fitness memberships. Unlimited contracts – we are looking for hornets who want to grow with us in the long term. #J-18808-Ljbffr
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Technical Specialist
hace 5 días
Córdoba, Córdoba, Argentina Myrixon A tiempo completoRole DescriptionThis is a full-time on-site role based in Cordoba for a Technical Specialist. The Technical Specialist will be responsible for providing technical support to internal and external stakeholders, troubleshooting and resolving technical issues, and delivering excellent customer service. The role includes analyzing technical challenges, assisting...
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Technical Support Specialist – Argentina
hace 2 semanas
Córdoba, Argentina Hornetsecurity GmbH A tiempo completoTechnical Support Specialist – Argentina Home » Technical Support Specialist – Argentina Intro For our location in Córdoba (Argentina), we are looking for a motivated Technical Support Specialist for 40 hours/week to start immediately or as soon as possible. Your Job You will diagnose and resolve our corporate clients’ technical issues over the...
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Technical Support Specialist
hace 2 semanas
Córdoba, Argentina Hornetsecurity A tiempo completoTechnical Support Specialist – Argentina Department: Service Desk Location: Córdoba, Argentina Job description details Intro For our location in Córdoba (Argentina), we are looking for a motivated Technical Support Specialist for 40 hours/week to start immediately or as soon as possible. Your Job You will diagnose and resolve our corporate clients’...
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Jr. Technical Support Specialist
hace 1 semana
Córdoba, Córdoba, Argentina Bridge Interact A tiempo completoWhat if your work could directly improve how millions of people access and experience healthcare?At Bridge, we're making that a reality. Our modern, mobile-first patient engagement platform brings the entire care journey together — appointments, test results, secure messaging, and more — all through a seamless, branded experience. We empower patients to...
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Argentina Tech Support Specialist | Remote
hace 2 semanas
Córdoba, Argentina Hornetsecurity GmbH A tiempo completoA leading global cybersecurity provider in Córdoba, Argentina, is seeking a Technical Support Specialist to diagnose and resolve technical issues for corporate clients. This full-time position requires strong problem-solving skills, a high level of English, and experience in IT support. The ideal candidate will excel in customer relations and work in a...
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Remote Tech Support Specialist — 24/7 Global Team
hace 2 semanas
Córdoba, Argentina Hornetsecurity A tiempo completoA global security solutions provider is seeking a Technical Support Specialist to address client issues via multiple communication channels. Responsibilities include troubleshooting technical problems, building customer relationships, and ensuring high-quality support. Candidates should possess a vocational education in IT, strong English skills, and...
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Global IT Support Specialist-Specialist-Flexible Hours
hace 2 semanas
Córdoba, Argentina Hornetsecurity A tiempo completoA dynamic tech company is seeking a motivated Technical Support Specialist in Córdoba, Argentina. The role involves diagnosing and resolving technical issues for corporate clients while building strong customer relationships. Candidates should have a vocational education in IT, excellent English skills, and experience in troubleshooting Windows Server. The...
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Technical Support Consultant
hace 1 semana
Córdoba, Córdoba, Argentina SupportYourApp A tiempo completoPassionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...
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Senior IT Technical Support
hace 1 semana
Córdoba, Argentina Avenga A tiempo completo**_This is us_** At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development. **_This is the job_** You will be...
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Remote Infrastructure Support Specialist
hace 2 semanas
Córdoba, Argentina SupportYourApp A tiempo completoA leading Support-as-a-Service firm is looking for an Infrastructure Support Consultant in Argentina. This role involves providing exceptional technical support via calls, chats, and emails, diagnosing connectivity issues from various data platforms, and collaborating with internal teams for smooth data flow. Candidates should have strong English skills and...
