Desktop Support Specialist
hace 4 semanas
Job Overview Plan A Technologies is looking for an experienced Onsite Desktop Support Specialist (DSS) to provide hands‑on technical support for end‑users, ensuring reliable IT operations and excellent customer experience. This role is crucial in enhancing user satisfaction, reducing backlogs, and restoring trust in IT support at the site. Please note: you must have at least 4 years of experience in hardware and software troubleshooting in enterprise environments to be considered for this role. Responsibilities Provide onsite support for hardware and software issues, performing troubleshooting and repairs as needed. Image and configure computers using Microsoft Intune/Autopilot. Ensure timely resolution of incidents, service requests, and escalations. Deliver high‑quality customer service, fostering strong relationships with site users and restoring confidence in IT support. Act as a self‑starter, working independently with minimal supervision while prioritizing multiple tasks effectively. Document incidents, resolutions, and best practices to improve support efficiency. Collaborate with remote IT teams and escalates complex issues when necessary. Experience 4–7 years of experience in hardware and software troubleshooting in enterprise environments. Proven experience with Microsoft Intune/Autopilot for imaging and device configuration. Strong customer‑service mindset with the ability to communicate clearly and empathetically with end‑users. Experience supporting users in organizations with high ticket volumes or backlogs. Self‑motivated and proactive, able to work with minimal supervision. Solid understanding of Windows OS, Microsoft 365, and general desktop support tools. Ability to manage competing priorities in fast‑paced environments. Excellent problem‑solving skills. Excellent verbal and written English communication skills. Initiative and drive to do great things. About the Company & Benefits Plan A Technologies is an American software development and technology advisory firm that brings top‑tier engineering talent to clients around the world. Our software engineers tackle custom product development projects, staff augmentation, major integrations and upgrades, and much more. The team is far more hands‑on than the giant outsourcing shops, but still big enough to handle major enterprise clients. Location: Argentina – On site. Great colleagues and an upbeat work environment: You'll join an excellent team of supportive engineers and project managers who work hard but don't ever compete with each other. Benefits: You’ll get a generous vacation schedule, Brand New Laptop, and other goodies. If this sounds like you, we'd love to hear from you #J-18808-Ljbffr
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Desktop Support Specialist — Remote Troubleshooting
hace 2 semanas
Buenos Aires, Argentina SAP A tiempo completoA peer-to-peer vehicle sharing platform is seeking an experienced Desktop Support Specialist to ensure prompt customer service and enhance user satisfaction. The role includes troubleshooting hardware and software issues, maintaining comprehensive logs, and providing remote support to clients. Candidates should have 1-3 years of relevant experience, strong...
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Desktop Support Specialist
hace 2 semanas
Buenos Aires, Argentina SAP A tiempo completoWe are hiring an experienced Desktop Support Specialist to help us keep growing. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase user...
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Desktop Support Specialist
hace 2 semanas
Buenos Aires, Argentina Fluid Truck A tiempo completo**We are hiring a Desktop Support Specialist to help us keep growing. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase user...
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Desktop Publishing Specialist
hace 3 semanas
Buenos Aires, Argentina IQVIA A tiempo completoFreelance Desktop Publishing (DTP) Specialist Company : EffectiffLocation : Latin America (Remote) Demonstrable experience in Desktop Publishing, especially within translation agencies. Proficiency in InDesign is highly valued. Flexibility to work on a freelance basis, managing multiple projects with varying deadlines. Primary language: Spanish, with...
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Onsite Desktop Support Pro | Windows
hace 4 semanas
Buenos Aires, Argentina Modak A tiempo completoA technology company is seeking an experienced Onsite Desktop Support Specialist to provide hands-on technical support and ensure reliable IT operations. The role focuses on enhancing user satisfaction and resolving technical issues promptly. Candidates should have 4–7 years of experience in hardware and software troubleshooting, strong communication...
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Desktop Support Engineer
hace 7 días
Partido de Pellegrini, Buenos Aires, Argentina GSB Solutions A tiempo completoWe are looking for a skilled and professional Desktop Support Engineer to join our team. As a Desktop Support Engineer, you should provide support and technical assistance regarding any hardware, software, and network issues. Should also possess knowledge and experience to troubleshoot problems and errors. Should be quick to respond, fast learner, with a...
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Desktop Support Lead
hace 3 semanas
Buenos Aires, Argentina Buenos Aires A tiempo completoOUR COMPANY EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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Desktop Support Lead
hace 3 semanas
Buenos Aires, Argentina Buenos Aires A tiempo completoA global technology and logistics company is seeking a Desktop Support Lead in Buenos Aires to oversee a support team and manage IT logistics. The role requires managing daily tasks related to hardware deployment and IT equipment recovery, ensuring high-quality service while driving improvements. Candidates must have experience in desktop support and...
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Azure Virtual Desktop
hace 13 horas
Buenos Aires, Argentina Maxana A tiempo completoWe are hiring an IT Support Analyst to support a Microsoft-based enterprise environment with a strong focus on Azure Virtual Desktop (AVD) . This role supports a range of responsibilities typically associated with L1–L3 service desk environments , with actual scope aligned to individual experience and team needs. This is a hands-on role supporting end...
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IT Desktop Support Engineer
hace 13 horas
Buenos Aires, Argentina SkySys A tiempo completoJob Description: Job Title: EUC IT Desktop Support Technician Job Type & Location: Onsite || 5 days a week (40 hrs/week) || Ing . Butty 240 - 12 ° Piso . Ciudad Autonoma de Buenos Aires Argentina C1001 AFB Job Requirements: Technical Minimum 2 to 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware,...