Enterprise Customer Success Manager
hace 4 semanas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation, and IoT initiatives. We work with leading public cloud and silicon providers, as well as industry leaders in many sectors, and have a global, distributed team of more than 1,200 colleagues in over 75 countries. We are hiring an Enterprise Customer Success Manager to help reduce risk and churn, facilitate adoption of new products, and support expansion within existing accounts. Customer Success Managers (CSMs) build trust with their customers and guide them through Canonical’s product portfolio, ensuring a positive experience and identifying growth opportunities. What your day will look like Onboard new customers and introduce them to our products and support processes (Ubuntu Pro, MAAS, Landscape, OpenStack, Ceph, Kubernetes, data applications and more). Elaborate and coordinate complex projects with developers, IT managers, and decision‑makers across industries. Collaborate with Sales, Field Engineering and Support to develop and deliver engagement plans that meet customers’ objectives. Manage a portfolio of customers in a specific geographic region and work with Sales to identify growth opportunities or renewal risks. Run a disciplined weekly customer and business review process with cross‑functional teams, prioritise blockers, and drive resolution through product and engineering teams. Advocate for customers internally, influencing product roadmaps, documentation, processes, and people. Support customers through reactive ticket requests. Create multi‑customer campaigns using digital touch‑points and activities. What we are looking for in you Minimum 5 years of experience in IT, with exposure to Linux, data applications, storage, cloud computing, networking, security, migration or IoT projects. Excellent presentation skills and ability to guide conversations about complex software. Experience building and improving internal processes while delivering customer projects on time. A team player who can interact across departments and at all levels, both internally and externally. Knowledge of agile methodologies. Proficiency in Spanish and Portuguese, in addition to excellent command of English, is appreciated. Additional skills we would like to see Experience with Salesforce, Jira and other CRM tools. What we offer Distributed work environment with twice‑yearly in‑person team sprints. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards and annual holiday leave. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunities to travel to new locations to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination, and we provide fair consideration to all applicants regardless of identity. #J-18808-Ljbffr
-
Customer Success
hace 21 horas
Córdoba, Argentina HEMAV Technology A tiempo completoAt LAYERS, we're transforming the agri-industrial sector with our proprietary SaaS platform, an AI-powered tool for agricultural yield forecasting. Our mission is clear: produce more food with less environmental impact, improving efficiency, reducing risks, and ensuring sustainability. With 40+ professionals and presence in 24+ countries, we are in full...
-
Global Remote: Customer Success Team Leader
hace 3 semanas
Córdoba, Argentina Canonical A tiempo completoA leading open-source software company is looking for a Customer Success - Team Manager to lead a global remote team. This role focuses on managing customer success operations and improving customer satisfaction. Ideal candidates have extensive experience in Customer Success and team management, along with a passion for new technologies. Responsibilities...
-
Strategic Enterprise CSM for Growth
hace 4 semanas
Córdoba, Argentina Canonical A tiempo completoA leading software company is seeking an experienced Enterprise Customer Success Manager in Argentina, Córdoba. You will onboard new customers, manage a portfolio across regions, and ensure positive experiences while identifying growth opportunities. Candidates should have at least 5 years of IT experience, excellent presentation skills, and proficiency in...
-
Customer Success Specialist
hace 5 días
Córdoba, Córdoba, Argentina SupportYourApp A tiempo completoWe are looking for an enthusiastic and results-orientedCustomer Success Specialistfor our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and...
-
Client Success Manager
hace 2 días
Córdoba, Córdoba, Argentina Tech Guru LLC A tiempo completoRole Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...
-
Prácticas laborales Córdoba
hace 1 día
Córdoba, Argentina Enterprise Mobility A tiempo completoEmpresas: Enterprise Mobility Overview Por qué Enterprise? Enterprise Mobility es una multinacional lider mundial en el sector de la movilidad. Tiene una red mundial presente en unos 100 países, formada por cerca de 100.000 empleados, más de 9.500 oficinas y más de 1.7 millones de vehículos que trasladan a los clientes a donde necesiten ir. En España,...
-
Customer Success Executive
hace 2 semanas
Córdoba, Argentina Lumen A tiempo completo**About Lumen** **The Role**: The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers’ perspective, monitoring early indicators...
-
Customer Success Specialist
hace 5 horas
Córdoba, Córdoba, Argentina Avature A tiempo completoThe mission of the Customer Success Specialist is to provide new customers with a seamless Avature onboarding experience. They act as advisors, guiding clients closely to become effective and autonomous users of the system. Your challenges and objectives - Develop relationships that promote retention and loyalty, maintaining an ongoing communication with the...
-
(Fluent English) Customer Success Specialist
hace 2 semanas
Córdoba, Argentina SupportYourApp A tiempo completo(Fluent English) Customer Success Specialist (Argentina) We are looking for an enthusiastic and results‑oriented Customer Success Specialist for our B2B clients. In this role, you will manage the entire customer journey from initial product implementation to long‑term success and growth. The ideal candidate will have strong technical aptitude, account...
-
Client Success Manager Bilingue
hace 1 semana
Córdoba, Córdoba, Argentina Solvo Global A tiempo completoAccount Manager (Gestión de Clientes Cartera)Descripción del puesto:Buscamos un Account Manager orientado a la gestión y fortalecimiento de relaciones con clientes B2B en el sector tecnológico. Serás el punto de contacto principal, asegurando la satisfacción y lealtad del cliente a largo plazo. Este rol es 100% remoto, ideal para personas autónomas,...
