Security Operations Manager

Working At Bitso We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy. Your Purpose The Security Operations Manager is responsible for leading and overseeing the following core functions within the organization: Continuous Monitoring Threat Intelligence Cyber Incident Management Vulnerability management Data Loss Prevention This is a highly people-oriented role. The Security Operations Manager is expected to actively support the growth, development, and specialization of team members, while continuously working to foster high morale, a supportive and trusting team environment, and professional excellence. Reports To Security Engineering Manager Who You Are Required full professional fluency in English and Spanish to seamlessly adapt communication style and detail level when delivering complex technical and strategic information to technical teams and non-technical business partners alike. 4+ years of experience acting as a leader in SOC, CSIRT, CERT, CDC or similar. Must possess a strong sense of urgency and maintain 24/7 availability to effectively address and mitigate security incidents. This includes mandatory participation in on-call rotation schedules as required. Demonstrated experience leading Incident Response teams. Solid experience working with EDRs. Solid experience working with SIEM or similar technologies. Solid experience working with Endpoint Security technologies. Solid experience working with Secure Email technologies. Solid experience working with DLP technologies. Solid knowledge in Threat Intelligence. Experience working with cloud environments, preferably on AWS. Solid experience leveraging AI/ML tools and workflows to automate processes, including identifying automation opportunities, designing and implementing AI-driven solutions, and measuring their impact on operational efficiency. Desired skills Experience working with containerization technologies. What You Will Do Lead and guide a multidisciplinary security operations team. Foster collaboration by building strong interpersonal bonds, promoting open communication, and ensuring a healthy, inclusive, and high-performing team environment. Serve as a key liaison between Bitso and external security partners and providers. Collaborate with Compliance teams to support regulatory obligations across different jurisdictions. Develop, refine, and enhance operational processes and procedures. Communicate effectively with senior leadership and cross-functional, non-technical business units. Your Team As our Security Operations Manager you will have three direct reports. Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you. Who We Are With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products. When we hire people for our team, we specifically test for the following traits in addition to our cultural values: Mission-Driven : We seek individuals who are passionate about crypto and Bitso’s mission and resilient in facing industry challenges High Sense of Urgency : We prioritize candidates who demonstrate a high sense of urgency and responsibility. Exceptional Hard Skills : We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity. Self-Management : We look for individuals who can independently manage their work, career, and professional development. Compensation & Benefits At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products. So for those willing to commit, adapt and pioneer the most important change of the century we offer: Me Time program, including unlimited paid time off. Remote-first work environment. Employee Stock Option program. Zero trading fees through our Bitso Alpha app. Extended Family Leave Policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-month leave. Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina. Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more. Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive These are the applicable requisites, although equivalent competencies in any of the above will also be considered. To see our Privacy Policy please click here. #LI-Remote #J-18808-Ljbffr