Technical Account Representative

Join to apply for the Technical Account Representative (TAM) ERP Foco Arcos Dorados role at Oracle . 1 week ago Be among the first 25 applicants. Responsibilities Work closely with Oracle's internal business and product teams to drive the technical/functional global implementation and support of Oracle's applications. Manage all aspects of Architecture/Sales/Support pursuits and work closely with the internal teams on status, issues, and communications. Define and drive sales/support pursuits and business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications through product enhancements and/or business process changes. Manage pursuits setup definition and configuration along with internal business process teams. Define architecture specifications for data migration from legacy systems into newer applications. Establish priorities for the pursuit of feasibility, systems design, and implementation to develop new and/or modify the company's information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations, and Global IT. Provide venue expertise during client engagement to deliver application build and solution design to achieve defined benefits. Lead and support clients through current build changes, upgrades, system changes, and enhancements. Provide ongoing system maintenance and act as the primary consultant for client solution, troubleshooting, and knowledge transfer. Develop and maintain client relationships, resolve escalated problems, and support engagement. Basic Qualifications At least 6-8 years total combined related work experience and completed higher education. At least 4-6 years' experience in several industries, solution building, and maintenance. At least 2 years of additional work experience directly related to the duties of the job and/or completed higher education. Preferred Skills And Experience Collaborate across regional/local central services, and product/audience marketing to define and develop integrated sales strategies and goals. Work within Oracle architecture frameworks, participate in global/regional/local industry campaigns, and augment with business unit-specific campaigns and programs. Run cross‑functional planning, development, and timely execution of Architecture/Sales across a variety of industries. Build Value Sales approach briefs that clearly communicate purpose and goals; drive content development, detailed project management, and budget plans. Provide visibility into Architecture/Sales results, measure pursuits' effectiveness, and influence future decisions to optimize pursuits strategies. Qualifications Career Level - IC5. About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Seniority level Mid-Senior level Employment type Full‑time Job function Sales and Business Development Industries IT Services and IT Consulting #J-18808-Ljbffr