Product Support Team Leader LATAM
hace 21 horas
Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating and normalizing upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their activities and optimize to the most granular level.We are looking for an experienced team lead for our new LATAM tier 1 team. You’ll be taking over a new team of technical support engineers. You will own analytics troubleshooting, as well as be a natural leader. Work well with the technical and non-technical audience as part of the customer service department, What you will do: Be an amazing manager to a new team and everything that comes with a hands-on approach - practice what you preach Build a measurable long-term strategy Become an expert in all troubleshooting related issues Maintain training and ensure the high-quality knowledge of the team Write documents and implement processes for the team Work closely with the global support team Play a significant role in the growth and development of our customer support competency Who you are Fluent English (verbal and written) – a must Ability to write short technical explanations in English – a must Service-oriented person Ability to self-manage time and prioritize tasks without compromising quality Ability to work effectively in a fast-paced, innovative environment demonstrating high energy, a sense of urgency, and decisiveness Aptitude to multitask with a high volume of tasks Responsible, independent and autodidact Team leader with solid communication and presentation skills Excellent analytical and problem-solving skills Strong skills in data analysis/manipulation Self-starter – able to come up to speed on complex, challenging concepts with minimal assistance What you will need Superb English and communication skills At least 2 years of managing a team A strategic, problem-solving and analytical mind At least 7 years of Customer Service experience BA/BSc in a technical field or equivalent practical experience in technical fields (support, technical operations, solutions, etc.) Mobile Marketing industry experience- a must Experience in a global organization Previous experience in a B2B SaaS company – an advantage Vast experience in an external-facing position, managing strategic conversations Strong capabilities of building organized processes and structured formal documentation
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Product Support Team Leader LATAM
hace 2 semanas
Buenos Aires, Argentina Singular A tiempo completoSingular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating and normalizing upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their...
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Senior Sales Team Leader LATAM
hace 21 horas
Buenos Aires, Argentina TripleTen A tiempo completoTripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality...
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Senior Sales Team Leader LATAM
hace 2 minutos
Buenos Aires, Argentina TripleTen A tiempo completoOverview TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web...
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Senior Sales Team Leader LATAM
hace 8 horas
Buenos Aires, Buenos Aires C.F., Argentina TripleTen A tiempo completoTripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality...
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Recruiting Team Leader
hace 12 horas
Buenos Aires, Argentina 5411 Hub A tiempo completoPara una destacada empresa de servicios de IT y consultoría, especializada en Big Data con un enfoque particular en Streaming, estamos en la búsqueda de un Team Leader para el equipo de Reclutadores. Título del Puesto: Recruiting Team Leader Ubicación: Zona Norte (Vicente Lopez / Olivos) (Excluyente) Modalidad: 100% presencial...
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LATAM Sales Team Leader — Coaching
hace 3 semanas
Buenos Aires, Argentina Activate Talent A tiempo completoA leading talent activation firm is seeking a Sales Team Leader to oversee a sales team across LATAM. This role involves providing guidance, conducting training, and ensuring the team meets performance goals. Candidates must have a bachelor’s degree, at least 3 years of sales experience in B2B, and excellent English communication skills. Knowledge in...
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Support Team Lead
hace 2 semanas
Buenos Aires, Argentina Gorgias A tiempo completoGorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies,...
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Team Leader of Support Consultants
hace 1 semana
Buenos Aires, Argentina Gorgias A tiempo completoEverything we do is for our customers, and we’re currently serving over 12,000+ ecommerce merchants, including : Steve Madden, Timbuk2, Decathlon, and Sports Illustrated. They love us for our innovative product, our focus on their ecommerce needs, and, of course, our lightning-fast customer service response time. We raised $25 million in our Series B...
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Remote LATAM Senior B2C Sales Team Leader
hace 2 minutos
Buenos Aires, Argentina TripleTen A tiempo completoAn innovative online learning platform is seeking a dynamic Senior B2C Sales Team Leader to lead its LATAM team. This remote position requires a proven track record in sales management, as well as strong capabilities in telemarketing or B2C sales. Successful candidates will have experience coaching teams and a drive for results. The role offers a gross...
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Remote LATAM Customer Support Lead – Ops
hace 1 minuto
Buenos Aires, Argentina PSI A tiempo completoA leading online school is seeking a Customer Support Lead for their LATAM team. This role requires strong operational skills and leadership experience, as you'll manage a customer support stream and foster a high-performance culture. Responsibilities include developing the team, optimizing processes, and ensuring client satisfaction. The position is 100%...
