Bilingual Collections and billing assistant

hace 2 semanas


Argentina Mangone Law Firm, LLC A tiempo completo

Bilingual Collections and Billing Assistant (Spanish‑English) Are you a highly motivated person ready to excel in Marketing while helping change a million lives? Do you aim for excellence, professional growth, and continuous improvement every day? If your answer is a resounding YES, this opportunity is for you Mangone Law Firm, LLC is a New Jersey‑based immigration law firm dedicated since 2012 to helping new Americans obtain legal status in the U.S. We proudly represent immigrants nationwide and are fully committed to excellence in customer service, deeply understanding our clients’ challenges and genuinely caring about their outcomes. We are an Inc. 5000 honoree and are looking for a talented, proactive Community Manager/Collections Specialist to join our dynamic team. Requirements Minimum 1 year of experience in collections, retention, or sales Proven experience in customer service roles Conversational level of English Strong emotional intelligence and ability to manage sensitive client interactions Excellent communication skills to convey information effectively Responsibility and accountability for individual and team results Growth mindset and openness to learning Receptiveness to feedback and ability to give constructive input Ability to work autonomously while contributing to team goals Positive attitude and resilience when facing challenges Key Responsibilities Communicate and coordinate with clients regarding payments Contact clients within the first 5 days of payment due dates Provide accurate and clear payment information Schedule and conduct client calls to secure payments Perform consistent follow‑ups with clients and colleagues to achieve collection goals Respond to client inquiries and notification through Slack Notify relevant channels regarding client payments Manage billing lists, use CampLegal, and follow all established protocols Benefits Competitive compensation: base hourly pay $5–$7 USD/hour (potential increase after six months) Ongoing professional development to grow skills and advance career A dynamic, challenging work environment where talent will be recognized and rewarded The chance to make a meaningful difference—helping people achieve their dreams of a better life in the U.S. Paid Time Off after twelve months Remote 100% Seniority level : Entry level Employment type : Full‑time Job function : Other – IT Services and IT Consulting Preferably you are bilingual Spanish‑English. Referrals are encouraged. This position is currently open; please submit your application promptly. #J-18808-Ljbffr


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