Product Education Specialist

Product Education Specialist (DevRevU) Join to apply for the Product Education Specialist (DevRevU) role at DevRev . About DevRev We’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. It amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work. Computer provides complete data unification, powerful search, reasoning, and action, and extensions for your teams and customers. It brings people back together, breaking down silos and ushering in the future of teamwork through human‑AI collaboration. This is why DevRev exists. Role Overview As a Product Education Specialist within DevRevU , you will help shape how customers learn, adopt, and succeed with DevRev. You’ll create delightful learning experiences that make complex concepts simple, intuitive, and actionable. This role is ideal for someone early in their career who enjoys teaching, building scalable content, interacting with customers, and shaping product adoption through education. You will work closely with Customer Experience, Product, and Engineering teams to design and deliver training programs, structured learning paths, and enablement assets that help customers realize value quickly and continuously. Key Responsibilities Support structured onboarding and education programs that help new customers adopt DevRev quickly. Work with cross‑functional teams to understand customer goals and tailor learning experiences accordingly. Host live enablement sessions for teams across time zones (primarily North/South America). Deliver live training sessions, demos, and webinars to teach customers DevRev workflows, best practices, and product capabilities. Create high‑quality training assets, including slide decks, step‑by‑step guides, how‑to articles, and short video tutorials. Contribute to our e‑learning and certification content library (microlearning, scenarios, assessments, etc.). Engage directly with customers to understand their learning needs, blockers, and adoption patterns. Help identify opportunities to introduce advanced features, new workflows, or additional DevRev products. Gather insights from training sessions to influence product documentation and self‑serve learning resources. Track and report on training attendance, satisfaction, adoption metrics, and learning outcomes. Use data to iterate on content effectiveness and scale education for a global audience. Champion a high‑quality learner experience across all DevRevU initiatives. Qualifications Required Bachelor’s degree in Business, Education, Computer Science, or related fields. 1–5 years of experience in a customer‑facing, training, education, or support role (SaaS preferred). Strong communication, presentation, and facilitation skills—comfortable speaking to both small and large groups. Ability to simplify complex technical concepts for non‑technical audiences. A proactive mindset, strong organizational skills, and comfort working in a fast‑paced, globally distributed environment. Nice‑to‑Have Experience creating learning content (slides, videos, scripts, manuals, or knowledge articles). Familiarity with SaaS platforms or customer success/enablement workflows. Spanish/English bilingual proficiency (required for LATAM + US customers). Additional details: This role may require periodic travel for customer workshops and events; we welcome early‑career professionals who are eager to learn, experiment, and grow into a product education expert. Culture The foundation of DevRev is its culture—our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer‑centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev Seniority Level Entry level Employment Type Full‑time Job Function Sales and Business Development Industry Software Development #J-18808-Ljbffr