Field Support Analyst
hace 2 semanas
Field Support Analyst Cognizant About The Role As a Field Support Analyst, you will ensure the operational efficiency of the company’s technological systems and equipment by providing first-line technical support to users. Your mission is to resolve issues, assist in maintaining IT infrastructure, and ensure a stable and functional technology environment that contributes to business continuity and productivity. In This Role, You Will Provide on-site support to resolve technical issues. Respond to calls and log occurrences in management systems. Assist users in configuring and using software and equipment. Install and update software and operating systems. Monitor the performance of computers, networks, and peripherals. Perform basic preventive and corrective maintenance. Manage calls and documentation in accordance with SLAs. Document procedures and solutions for the knowledge base. Communicate clearly and efficiently with users and IT teams. Suggest improvements to support processes and tools. Collaborate with teams to resolve complex issues. Pursue continuous learning and relevant certifications for professional growth. Work model We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. What You Need To Have To Be Considered University degree in Information Systems, IT Infrastructure Management, or a related field. 0–2 years of experience in computer equipment maintenance. 3+ years in network administration. 3+ years as an IT support technician. 3+ years in hardware and software maintenance and repair. Experience with ITSM platforms (desirable). ITIL and CCNA certifications (desirable). English level B1. These Will Help You Stand Out Basic knowledge of operating systems (Windows, Linux, macOS). Experience in software installation, configuration, and maintenance. Familiarity with computer networks and basic communication protocols. Understanding of information security and data protection best practices. Experience providing technical support both in-person and remotely. Ability to document and manage help desk calls. Strong diagnostic and problem-solving skills. Experience with hardware and infrastructure maintenance. Basic knowledge of network structure and cabling. Strong communication skills and ability to interact with users of varying technical levels. Quick learning ability and a continuous improvement mindset. Teamwork and collaboration with other departments to resolve issues. Benefits A career in one of the largest and fastest growing IT services providers worldwide. Ongoing support and funding with training and development plans. Opportunity to work for leading global companies. Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive. A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus, and many other benefits that we are going to share during the selection process. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting and Business Consulting and Services #J-18808-Ljbffr
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IT System Support Analyst
hace 4 días
Municipio de Esquel, Argentina Chevron A tiempo completoIT System Support Analyst – Chevron Chevron’s Business Support Center (BASSC) in Buenos Aires is accepting applications for the IT System Support Analyst role. Successful candidates will join the IT Organization within the enterprise optimization organization. This role provides technical support and troubleshooting for internally developed software...
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Workday System Support Analyst
hace 3 horas
Municipio de Esquel, Argentina Chevron A tiempo completoJoin or sign in to find your next job Join to apply for the Workday System Support Analyst role at Chevron 1 day ago Be among the first 25 applicants Join to apply for the Workday System Support Analyst role at Chevron Get AI-powered advice on this job and more exclusive features. Chevron’s Business Support Center (BASSC), located in Buenos Aires, is...
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IT system support analyst
hace 3 horas
Municipio de Esquel, Argentina Chevron A tiempo completoIT system support analyst - SAP PRA Chevron Business Support Center (BASSC) located in Buenos Aires (Puerto Madero), Argentina is accepting online applications for the IT system support analyst - SAP PRA role. Successful candidates will join the SAP Finance PRA Platform team which is part of a successful multifunction service center with a workforce of more...
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IT system support analyst
hace 2 semanas
Municipio de Esquel, Argentina Chevron A tiempo completoIT System Support Analyst – SAP PRA Location: Buenos Aires, Argentina (Puerto Madero) Department: SAP Finance PRA Platform – Business Support Center (BASSC) The Chevron Business Support Center (BASSC) located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications for the position IT system support analyst - SAP PRA . Successful...
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Customer Support
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Municipio de Rincón de los Sauces, Argentina Motorola Solutions A tiempo completoTitle: Customer Support & Field Engineer Company: Motorola Solutions Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close‑knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support...
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Data Analyst
hace 3 horas
Municipio de Esquel, Argentina Chevron A tiempo completoData Analyst – Platform Services and Leading Performance Location: Buenos Aires (Puerto Madero), Argentina The Chevron Business Support Center (BASSC) in Buenos Aires is accepting applications for this role. As a key member of the Financial Operations (FinOps) team, you will support financial operations, vendor governance, and performance analytics,...
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Investment Banking Analyst
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Municipio de Esquel, Argentina MACA Advisors LLC A tiempo completoJoin to apply for the Investment Banking Analyst role at MACA Advisors LLC About MACA Advisors MACA Advisors is a boutique investment bank advising market leaders and institutional investors across Latin America and the Caribbean. We deliver senior‑led execution, cross‑border expertise, and rigorous financial analysis through a nimble platform rooted in...
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Senior SAP PRA Support Analyst for Finance
hace 2 semanas
Municipio de Esquel, Argentina Chevron A tiempo completoA global energy company is seeking an IT System Support Analyst in Buenos Aires, Argentina. Candidates should have over 5 years of experience in SAP PRA and strong communication skills. Responsibilities include facilitating SAP Financials support, analyzing business requirements, and customizing PRA modules. This is a full-time, mid-senior level role that...
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Field Implementation Advisor
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Municipio de Esquel, Argentina MyPetroCareer.com A tiempo completoField Implementation Advisor ExxonMobil Business Support Center Argentina S.R.L, an affiliate of Exxon Mobil Corporation (*). About Us: At ExxonMobil, we pursue energy innovations and a net‑zero future. With over 18 years in Argentina and a workforce of more than 2,800 employees, we support a global portfolio of businesses in the energy, chemicals,...
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SAP MM Analyst: Agile ERP Support
hace 2 semanas
Municipio de Esquel, Argentina Chevron A tiempo completoA leading energy company is hiring a SAP Materials Management Functional Analyst in Chubut, Argentina. This role involves troubleshooting and resolving production issues, collaborating with business partners, and configuring SAP software to business needs. Candidates should have extensive experience in SAP operations support, strong analytical skills, and...