Project Associate Manager

hace 2 semanas

Buenos Aires, Argentina Logicalis A tiempo completo

Job Description Logicalis valora la diversidad, brindando igualdad de oportunidades a todas las personas que califican para sus puestos, sin importar género, raza, orientación sexual, discapacidad o cualquier otra característica Somos #ArchitectsOfChange. Ayudamos a miles de empresas a transformarse y tener éxito en un mundo digital. Aquí creemos que la tecnología puede cambiar el mundo y convertirlo en un lugar mejor para vivir, fomentando una cultura alineada a nuestros valores : integridad, innovación, excelencia, alianzas y empoderamiento. Mira cómo será tu día a día : El nombre interno del puesto es : Project Associate Manager y te encargarás de : ¿Cuáles serán tus principales desafíos? Punto de contacto principal para el cliente en todo lo relacionado con los servicios, garantizando una comunicación efectiva sobre el estado del servicio y las necesidades del cliente. Gestión integral del servicio : asegurar que se cumplan los niveles de servicio acordados entre Logicalis y el cliente. Interacción entre el cliente y las áreas internas de Logicalis. Gestión de planes de entrega de servicios con el cliente, asignación de recursos dedicados (OUT) y seguimiento de proyectos relacionados con redes para garantizar la entrega oportuna y eficiente. Optimización y mejora continua : Identificar oportunidades de mejoras / cambios que optimicen el rendimiento y la eficiencia. Generación de indicadores clave de rendimiento (KPIs), reportes de servicios trimestrales, informes mensuales y análisis para evaluar la eficacia de los servicios de red y proponer medidas correctivas cuando sea necesario. ¿Qué necesitas para cubrir esta vacante? Es necesaria la habilidad en el uso de herramientas de gestión de proyectosy tickets, Tomaremos muy en cuenta experiencia en la aplicación de metodologías ágiles y tradicionales, Tomaremos en cuenta tu capacidad para tomar decisiones bajo presión. Qualificações

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