Specialist, Client Services
hace 4 días
Specialist, Client Services Buenos Aires, Argentina – Operations Group – Job ID: About The Role The Team: As part of the Client Services team, you will work closely with various business functions including sales, operations, and product development to ensure our clients have a seamless experience with Counterparty Manager. Responsibilities Ensure customers of Counterparty Manager receive first‑class service consistent with S&P Global’s expectations. Actively speak with customers to ensure they understand how to use the functionality of the Counterparty Manager product suite and understand the full capability of Counterparty Manager. Understand client mapping requirements for data, API, and questionnaire purposes and facilitate entering that information into the system. Provide front‑line daily support for all clients including capture of bugs and enhancements. Coordinate with various internal business functions, including sales, operations, and development, to resolve client queries. Qualifications Basic Required Qualifications Ability to work independently while still interacting within an integrated team structure. Experience with Microsoft Suite of products (Excel, Word, Outlook, etc.). Personal initiative and ability to prioritize and multi‑task efficiently and effectively. Bachelor’s degree (Client Support experience a plus). Ability to work a hybrid schedule out of the Dallas office (Flexible 2 days a week in the office). Additional Preferred Qualifications Great listening skills and responses. Organized and diligent. Strong analytical and interpersonal skills. Knowledge of additional foreign languages a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. What’s In It For Our Purpose: Progress is not a self‑starter. It requires a catalyst to be set in motion. Information, imagination, people, technology – the right combination can unlock possibility and change the world. Benefits Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. Equal Opportunity Employer At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. #J-18808-Ljbffr
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Buenos Aires, Argentina Humand A tiempo completoDescription You’re driven, resourceful, and above all else - remarkably smart. In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental activities...
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