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Amazon Brand Manager

hace 24 minutos


Municipio de Rincón de los Sauces, Argentina Full Circle Agency A tiempo completo

Amazon Brand Manager - Client Success Manager Apply for the Amazon Brand Manager - Client Success Manager role at Full Circle Agency. About Full Circle Agency Full Circle Agency manages Amazon businesses across 15 countries with nearly 100 team members and partners with brands such as Ridge Wallets, HexClad, The Woobles, and BK Beauty. Our values are integrity, transparency, client success, and relentless accountability . We also built FC Insights, a proprietary platform that provides ASIN‑level profitability tracking, competitive intelligence, and industry data. Department: Client Success TeamReports To: Key Account ManagerLocation: Remote, CSTCompensation: Up to $2,000 USD/month This Role Is NOT For You If You wait for others to solve problems You make excuses when metrics miss targets You blame Amazon, clients, or teammates when things go wrong You need constant hand‑holding or get defensive with feedback You think "that's not my job." This Role IS For You If You take radical ownership of your accounts' success – no excuses You see obstacles as puzzles to solve, not reasons things can’t be done You keep score and are motivated by hitting (and beating) targets You believe feedback improves you, not frustrates you You understand high‑performing teams require high‑performing individuals You want to control outcomes through preparation, strategy, and execution What Success Looks Like In your first 90 days, you will: Manage 3–5 client accounts generating $50K–$500K/month on Amazon Lead your POD—coordinating PPC specialists, content creators, and supply chain coordinators to deliver results Maintain a client retention rate of 95%+ Identify and execute at least 2 growth opportunities per account per quarter Communicate proactively with clients (they never have to chase you) Collaborate seamlessly with your POD and cross‑functional teams to hit account goals Your Responsibilities Account Execution & POD Leadership Execute the growth strategy set by your Key Account Manager Manage and coordinate your POD, ensuring PPC, content, and operations specialists are aligned and executing on time Drive revenue growth, advertising efficiency, and profitability across your accounts Fix issues promptly—no finger‑pointing at Amazon’s algorithm, the client, or other teams Use FC Insights to monitor ASIN‑level profitability and make data‑driven decisions in real time Hold your POD accountable to deadlines and quality standards Product Launches Built on Research, Not Hope Lead new product launches with deep keyword research, competitive positioning, and strategic pricing Conduct thorough profitability analysis before launch using FC Insights and market data Project revenue potential, competitive landscape, and unit economics—and execute against that plan Coordinate with your POD to ensure all launch elements (content, ads, inventory) are ready and executed flawlessly Ensure launches are calculated moves, not shots in the dark Client Communication (Proactive, Not Reactive) Keep clients 3 steps ahead, not scrambling to catch up Deliver weekly performance updates with insights, not just data dumps Identify problems before clients do, presenting solutions alongside them Serve as the primary point of contact—own the relationship Cross‑Functional Collaboration & POD Coordination Direct the POD’s PPC specialist to optimize ad spend and hit ROAS targets Coordinate with Supply Chain to prevent stockouts (OOS kills momentum) Work with your POD’s content team to improve conversion rates through A+ content, images, copy Ensure seamless communication and execution across all POD members Reporting That Drives Decisions Submit detailed weekly/monthly reports showing what’s working, what’s not, and what you’re doing about it Leverage FC Insights dashboards to show ASIN profitability, trend analysis, and competitive shifts Use data to tell a story: "Sales dropped 15% because of X, here’s the 3‑step plan to recover by next week" Report on POD performance and how you’re optimizing team execution Experience Requirements (Non‑Negotiable) 3–5 years managing Amazon Seller Central or Vendor Central accounts Proven track record: Share specific results you’ve driven (revenue growth %, ACOS improvements, successful launches) Experience in Account Management, Brand Management, Category Management, or Client Success for Amazon brands Experience coordinating or leading cross‑functional teams preferred Amazon Expertise Deep knowledge of Amazon Seller Central/Vendor Central Experience with product launches, keyword research, competitor analysis Understanding of Amazon advertising (PPC, DSP preferred) Know how to read and act on Amazon’s data (not just look at it) Bonus: Experience with profitability analytics tools or Amazon data platforms Mindset (This Matters More Than Your Resume) Ownership mentality: You control what you can control, and you find ways to control more Solutions‑focused: Problems are just unfinished solutions Coachable: You seek feedback and apply it immediately Team player with individual accountability: We win together, but you own your execution Results‑driven: You’re motivated by scorecards, metrics, and hitting targets Leadership without authority: You can get people to perform without being their direct manager Communication & Availability Excellent English (written and verbal) – you’ll communicate directly with US‑based clients Full‑time availability: 40 hrs/week in CST timezone Comfortable on video calls, Slack, and written communication Able to lead meetings, delegate tasks, and follow up on commitments Examples of Real Results We’ve Driven for Clients Beauty brand: $0 to $1,000,000 in 56 days Medical Supplies & Equipment: $0 to $500K in less than 120 days Health & Wellness brand: $120K/month to $340K/month in 6 months (183% growth) Home goods client: Reduced ACOS from 42% to 28% while increasing revenue 31% Supplement brand recovery: Restored $200K/month in revenue within 3 weeks after hijacker attack Your job is to create stories like these for your accounts. Why Join Full Circle Agency? Competitive Compensation & Flexibility Salary: Up to $2,000 USD/month Remote: Work from anywhere in a CST‑aligned timezone Professional Development: Learn from a team managing 40+ brands and $150M+ in Amazon sales Tools That Give You an Unfair Advantage Access to FC Insights, a proprietary platform for ASIN‑level profitability tracking Real‑time competitive intelligence and market data Technology stack that puts you ahead of 95% of Amazon managers POD structure that gives you dedicated specialists (you’re not doing this alone) High‑Performance Culture Work with people who care about winning, not making excuses Growth opportunity: Top performers move into Key Account Manager and leadership roles Team that celebrates solutions, not complaints Structured POD system with clear accountability Application Process Complete the assessment (Approx 32 minutes) – we use this to see how you think 1–2 rounds of interviews where we dig into your Amazon results and approach to problem solving Be ready to share specific examples of accounts you’ve managed and results you’ve driven One Last Thing We’re looking for someone who wants to be the best , not just good enough. If you’re energized by accountability, motivated by metrics, and believe great teams are built on individual excellence – we want to talk to you. If you’re looking for a place to coast or make excuses, this isn’t it. Full Circle Agency is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to own your outcomes? Apply now #J-18808-Ljbffr