Customer Growth Manager
hace 2 días
About Cloudbeds Cloudbeds is the leading platform redefining the concept of PMS for the hospitality industry, serving tens of thousands of properties in more than 150 countries worldwide. Built from the ground up to be masterfully unified and scalable, the award‑winning Cloudbeds Platform brings together built‑in and integrated solutions that modernize hotel operations, distribution, guest experience, and data & analytics. Behind the Cloudbeds platform is a growing team of 750+ employees distributed across 40+ countries speaking 30+ languages. We are engineers and designers, hotel managers and travel agents, and experts on everything from big data to e-commerce to compliance. The Cloudbeds team comprises the brightest minds in technology and hospitality working to solve the industry's biggest challenges. Position: Customer Growth Manager Location: Remote - LATAM What You Will Do Proactively identify upselling opportunities within the existing customer base through strategic account analysis and regular communication. Develop and maintain strong relationships with key stakeholders and decision‑makers. Understand the unique needs and challenges of each customer and position additional software products or features that align with their business objectives. Collaborate with the onboarding and product teams to ensure smooth implementation of upsold products. Meet and exceed targets and revenue goals set by the customer growth management team. Prepare and deliver persuasive sales presentations, proposals, and product demonstrations that are tailored to each customer's specific needs. Keep abreast of industry trends, competitor activities, and market developments to identify new upselling opportunities and stay ahead of the curve. You’ll Succeed With Hospitality experience and/or education. Proven track record of success in sales, with a focus on upselling or account management, preferably within the hospitality industry or SaaS sector. Strong understanding of hospitality industry trends, challenges, and business operations. Excellent communication, negotiation, and interpersonal skills. Ability to build and maintain long‑term relationships with clients. Self‑motivated, goal‑oriented, and results‑driven with a passion for exceeding targets. Proficiency in CRM software (Salesforce) and Google Business Suite. Willingness to travel as required. English and Thai language preferred. Education and Experience Hospitality experience and/or education. Demonstrable success in selling hospitality management software and/or other SaaS or Cloud solutions preferred. Strong understanding of the hospitality industry, its challenges, and technology trends. Excellent communication and presentation skills, with the ability to convey complex technical concepts to non‑technical stakeholders. Company Awards to Check Out Best Places to Work | HotelTechReport ) Best PMS | HotelTechReport ) Most Loved Workplace® Certified (2024) Technology Fast 500 | Deloitte (2023) Fastest Growing Companies | Inc. ) Best Startup Employers | Forbes (2022) Best Remote Companies to Work | BuiltIn (2022) Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender. #J-18808-Ljbffr
-
Customer Success Manager
hace 1 semana
Buenos Aires, Argentina Growth Troops A tiempo completo**AI Solutions Customer Success Manager**: Fully Remote & Flexible | High-Growth, Innovation-Driven Team **Role Overview** The AI Solutions Customer Success Manager serves as a strategic partner to enterprise clients, translating AI-driven content strategies into measurable business results. Acting as the primary liaison between customer stakeholders and...
-
Senior Customer Success Manager
hace 1 semana
Buenos Aires, Argentina Growth Troops A tiempo completo**Senior Customer Success Manager** Remote | EST Hours (Mon-Fri, 9AM-6PM) | Full-Time | Reports to Executive Leadership We're looking for a **Senior Customer Success Manager** to lead client relationships in a content-driven, service-focused environment. In this high-impact role, you'll own the entire customer journey—from onboarding and activation...
-
Customer Growth Manager
hace 4 semanas
Buenos Aires, Argentina High Flow A tiempo completoAcerca del puesto Customer Growth Manager Sobre nosotros Somos una consultora de Executive Search con presencia en LATAM. Nos reconocen por nuestro equipo senior, la calidad de nuestros servicios y la especialización por áreas. Somos un equipo jóven, vibrante, enérgico y apasionado por lo que hacemos. Ayudamos a las empresas a encontrar al talentoque...
-
Senior Account Manager
hace 3 semanas
Buenos Aires, Argentina Tidal A tiempo completoGrowth Troops Senior Account Manager - Customer Growth & Success :Remote (US Time Zones Preferred) | Full-TimeEmpower Clients. Drive Expansion. Deliver Results. A fast-growing, AI-powered SaaS company is looking for a Senior Account Manager - Customer Growth & Success to lead post-sale relationships and unlock new opportunities across high-value clients....
-
Remote Sales Ops Manager: Customer Success
hace 3 semanas
Buenos Aires, Argentina Marken A tiempo completoA leading medical tourism company is seeking a Sales Operations Manager to lead their Customer Care and Operations Team. This remote position requires a leader passionate about integrating sales excellence with operational efficiency. The ideal candidate will oversee customer engagement, drive sales growth, and implement innovative strategies. The role...
-
Growth-Driven Customer Service Manager
hace 4 semanas
Buenos Aires, Argentina Hogarth Worldwide A tiempo completoA dynamic startup in the tattoo industry is seeking a Customer Service Manager to oversee client inquiries across multiple channels and deliver exceptional service. The role focuses on Meta advertising, requiring strong communication skills and a customer-centric mindset. Candidates should have over 3 years in customer service or client-facing roles,...
-
LatAm Growth-Focused Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina Meta A tiempo completoA leading technology company is seeking a Customer Success Manager in Buenos Aires to enhance customer satisfaction in the Latin American market. In this role, you will partner with clients to understand their needs, analyze data to drive engagement, and identify opportunities for growth. Strong communication skills and a background in training or e-learning...
-
Growth Hacker
hace 2 semanas
Buenos Aires, Argentina Aon A tiempo completoGROWTH HACKER línea core de la dimensión de Customer Acquisition del HUB Digital LatAm. Enfocado en el desarrollo de la experiência digital de marca AON para el mercado masivo, de individuos y pequeñas y medianas empresas. Con reporte directo al Customer Acquisition Manager y parte de un equipo...
-
LATAM Customer Success Manager
hace 3 semanas
Buenos Aires, Argentina MailerLite A tiempo completoA digital payments provider is seeking a Customer Success Manager in Buenos Aires to build relationships with SMBs and enhance Payoneer’s services. This role requires developing growth strategies, engaging in onboarding and retention, and fostering partnerships. Candidates should have 5+ years of account management experience, a Bachelor's degree, and be...
-
Senior Customer Success Manager
hace 2 semanas
Buenos Aires, Argentina Fudo A tiempo completoA global payment solutions company is seeking a Senior Customer Success Manager in Buenos Aires, tasked with building relationships with partners in LATAM. The ideal candidate will have 5+ years of experience in the Fintech/payments industry and a Bachelor's degree. Fluency in English and Spanish is essential. This role involves driving engagement,...
