Remote Spanish Bilingual Customer Support Representative

Get AI-powered advice on this job and more exclusive features. We’re Hiring: Remote Spanish Bilingual Customer Support RepresentativeDo you love helping people and making their day just a little brighter? Are you fluent in Spanish and English and comfortable navigating a fast-paced, digital-first environment? If you’re ready to combine empathy, clear communication, and problem-solving skills to support customers around the world, we’d love to hear from you.What You'll Be DoingAs a Remote Spanish Bilingual Customer Support Representative , you’ll connect with customers from Spanish-speaking regions through voice calls and live chat . Whether it’s helping track an order, answering product questions, or resolving an issue, you’ll be the trusted voice that transforms frustration into satisfaction and confusion into clarity.This role isn’t just about answering questions—it’s about truly listening, showing empathy, and ensuring customers feel heard, valued, and supported.Your Core ResponsibilitiesDeliver timely and friendly support in both Spanish and English via calls and chat Troubleshoot issues with a calm, solutions-first approach Accurately document all customer interactions Identify recurring trends and share feedback to improve processes Collaborate with team leads and colleagues to stay aligned on priorities Represent the brand with professionalism, care, and cultural sensitivity What We're Looking For1+ year of remote/online experience in customer service or a similar role. Experience with bilingual customer support is an advantage. Excellent written and verbal communication skills. Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus. Calm and solution-focused under pressure. Familiarity with E-Commerce and CRM systems is a plus. Fluent in Spanish and English. Tools You’ll NeedLaptop or desktop with an i5 processor or higher Reliable internet connection (minimum 15 Mbps upload and download) A quiet, dedicated workspace for calls What’s In It for YouPermanent work-from-home setup Competitive pay, reviewed annually Paid time off for rest and recharge Monthly health stipend Performance bonuses based on KPIs A team culture that values growth, accountability, and connection Why Join Us?At our core, we believe customer support is more than just solving problems—it’s building relationships. Here, your voice will be heard, your skills will be valued, and your career growth will be supported. We prioritize fairness, open communication, and helping our team members succeed.If you’re ready to use your language skills to make a real impact in a role where people come first , we can’t wait to meet you.Ready to Apply?Click Apply Now and tell us why you’re excited about joining our team. Your next great opportunity starts here. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at TalentPop App by 2x Sign in to set job alerts for “Customer Support Representative” roles. Customer Support for DTC Company (US-Based, Remote) (American English) Customer Support Consultant (remotely) (American English) Customer Support Consultant (remotely) (American English) Customer Support Consultant (remotely) Customer Success Coordinator (LAM) - SaaS/IoT, Sales Support + Customer Advocacy Argentina $25,000.00-$40,000.00 1 month ago (American English) Customer Support Consultant (remotely) Technical Customer Support Representative (Remote, LATAM) Customer Service Representative (Outbound call focused) - LATAM Live Phone Support Customer Service Representative Contractor - Remote LATAM Customer Support Specialist (SaaS) - Contractor Argentina Customer Service Representative Semi Senior/Senior Customer Support Agent - (Fluent in Spanish) Customer Service Representative (Outbound call focused) - LATAM Call Center Representative - (Spanish and English) Talent Pool - LATAM-Based Professionals (Full-Time Availability) Bilingual Virtual Assistant (Fully remote) Operations Associate (Argentina | Remote) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr