Content Strategy Lead
hace 4 semanas
Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.
As an Content Strategy Lead (CSL) in Tech Employee Experience, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.
Job responsibilities
The Content Strategy Lead (CSL) at the Employee Experience Content Team is committed to developing and activating effective, persona-driven self-help content for products. They help to build partnerships with the Product Teams and create simple, easy to understand, engaging content that gains adoption and further advances the strategic objectives of both Product and EX Content teams holistically.
Content Strategy Leads (CSL) are responsible for employee-first, self-help resources availability, analysis of uptake data, employee experience research and the development of strong partnerships with Product Owners and Content Specialists across multiple products. They regularly join product and project standups, planning, and regular routine meetings as a fully dedicated enablement partner.
The areas of impact will include, but not be limited to:
Providing content strategy insight and content creation for the Product assigned. Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Reviewing and directing content uplift in line with the EX Self-Service Content Strategy. Auditing content and experience optimization opportunities. Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction. Working closely with and between several product teams to understand products and then lead development, ideation, socialization and delivery of effective, persona-driven self-help content that efficiently impact critical business and employee needs. Structuring and deploying methods for analyzing the effectiveness of self-help content and employee needs and behaviors. Conducts the collection of user research and journey mapping aligned to each product lifecycle and roadmap. Perform robust analysis to derive insights on how to enhance overall employee productivity and satisfaction through content consumption. Assessing content-related data, such as Search insights, employee feedback reports, etc., for content uplift opportunities - action planning and aligning with product partners for sign off on execution. Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-makingRequired qualifications, capabilities, and skills
3+ years in a knowledge management role dedicated to improving experiences with digital content, products and services. Proven ability to create visually appealing and functional designs using industry-standard tools (. Figma, Sketch, or Adobe Creative Suite). Demonstrated experience in knowledge management tools (Service Now). Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels. Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.-
Content Strategy Lead
hace 2 semanas
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As an Content Strategy Lead (CSL) in Tech Employee Experience, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience...
-
Content Lead
hace 1 mes
Buenos Aires, Argentina Multilogin A tiempo completo**Role Value Proposition**: **Responsibilities**: - Oversee and execute blog and website content strategy coming from leadership, ensuring all content aligns with Multilogin's quality standards and best practices. - Manage the entire content lifecycle, from idea generation and content planning to execution and performance analysis, leveraging external...
-
Content Lead
hace 2 semanas
Buenos Aires, Argentina Multilogin A tiempo completoRole Value Proposition:Responsibilities: Oversee and execute blog and website content strategy coming from leadership, ensuring all content aligns with Multilogin's quality standards and best practices. Manage the entire content lifecycle, from idea generation and content planning to execution and performance analysis, leveraging external resources and...
-
Content Strategy Sr Analyst
hace 5 días
Buenos Aires, Argentina Aprende Institute A tiempo completoLead the development and execution of comprehensive content strategies that align with our brand's objectives and resonate with target audiences. - Collaborate closely with cross-functional teams, including marketing, design, and product, to ensure the seamless integration of content strategies across all touchpoints. - Conduct in-depth research to...
-
Content Strategy Sr Analyst
hace 2 semanas
Buenos Aires, Argentina Aprende Institute A tiempo completoLead the development and execution of comprehensive content strategies that align with our brand's objectives and resonate with target audiences. Collaborate closely with crossfunctional teams, including marketing, design, and product, to ensure the seamless integration of content strategies across all touchpoints. Conduct indepth research to understand...
-
Content Strategy Sr Analyst
hace 2 semanas
Buenos Aires, Argentina Aprende Institute A tiempo completoWe are seeking an experienced Senior Content Strategist to join our dynamic team. The ideal candidate will be a creative and strategic thinker with a passion for developing compelling and engaging content strategies. As a Senior Content Strategist, you will play a pivotal role in shaping our brand's narrative and ensuring a consistent and impactful...
-
Content Strategy Sr Analyst
hace 4 semanas
Buenos Aires, Argentina Aprende Institute A tiempo completoWe are seeking an experienced Senior Content Strategist to join our dynamic team. The ideal candidate will be a creative and strategic thinker with a passion for developing compelling and engaging content strategies. As a Senior Content Strategist, you will play a pivotal role in shaping our brand's narrative and ensuring a consistent and impactful...
-
Sr Content Strategy Manager
hace 4 semanas
Buenos Aires, Argentina Aprende Institute A tiempo completoMain responsibilities; - Lead the development and execution of comprehensive content strategies that align with our brand's objectives and resonate with target audiences. - Collaborate closely with cross-functional teams, including marketing, design, and product, to ensure the seamless integration of content strategies across all touchpoints. - Conduct...
-
Lead, Brand Strategy
hace 4 semanas
Buenos Aires, Argentina WarnerMedia A tiempo completo**_Every great story has a new beginning, and yours starts here._** **_ Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of...
-
Lead, Brand Strategy
hace 2 semanas
Buenos Aires, Argentina WarnerMedia A tiempo completo_Every great story has a new beginning, and yours starts here.__ Welcome to Warner Bros. Discoverythe stuff dreams are made of._Who We Are When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved...
-
Content Marketing Manager
hace 3 semanas
Buenos Aires, Argentina VirtuPartner A tiempo completoWe are seeking an experienced and talented Content Marketing Manager to lead our content strategy, creation, and promotion efforts. In this role, you will be responsible for developing and executing a comprehensive content marketing plan that drives brand awareness, engagement, and lead generation. **Responsibilities**: - Content Strategy: Develop and...
-
Senior Content Marketer
hace 4 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Senior Content Marketer - LatamLocation: Remote (PST Timezone)Working Schedule: Monday - Friday, 09:00 AM to 05:30 PM PSTJob Description:We are seeking a dynamic Senior Content Marketer who is passionate about crafting compelling content that resonates with B2B audiences. As a key member of our marketing team, you will be responsible for...
-
Senior Content Marketer
hace 3 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Senior Content Marketer - LatamLocation: Remote (PST Timezone)Working Schedule: Monday - Friday, 09:00 AM to 05:30 PM PST Job Description: We are seeking a dynamic Senior Content Marketer who is passionate about crafting compelling content that resonates with B2B audiences. As a key member of our marketing team, you will be responsible for...
-
Content Management Lead
hace 2 semanas
Buenos Aires, Argentina GSK A tiempo completoSite Name: Buenos Aires LibertadorPosted Date: Mar 9 2023As Content Management Lead you will be responsible for getting involved in the markets in a strategic way, implementing Marketing actions according to the needs of the market in the different channels_ Your responsibilities: _This role will provide YOU the opportunity to lead key activities to progress...
-
Content Design Team Lead
hace 4 semanas
Buenos Aires, Argentina Novasyte A tiempo completoThe Role The Content Design Team Lead is responsible for leading a team of Content Design Specialists who ensure translation projects are delivered according to IQVIA’s standards and design requirements. He/she builds and maintains strong relationships within his/her team, with Project Managers as well as with internal and external stakeholders and...
-
Content Manager
hace 4 semanas
Buenos Aires, Argentina Multilogin A tiempo completoRole Value Proposition:Multilogin (Saas) is seeking an experienced Content manager to oversee our content management and executing strategy. In this pivotal role, you will ensure the highest quality of content across our platforms. Your primary focus will be on maintaining Multilogin's quality standards and executing content strategies with external partners...
-
Media Marketing Lead
hace 4 semanas
Buenos Aires, Argentina BetWarrior A tiempo completo**JOIN OUR TRIBE!** Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**? We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and...
-
Content Design Team Lead
hace 2 semanas
Buenos Aires, Argentina Novasyte A tiempo completoThe RoleThe Content Design Team Lead is responsible for leading a team of Content Design Specialists who ensure translation projects are delivered according to IQVIA's standards and design requirements. He/she builds and maintains strong relationships within his/her team, with Project Managers as well as with internal and external stakeholders and clients....
-
Digital Strategy Lead
hace 2 semanas
Buenos Aires, Argentina Andres francisco vazquez sanchez A tiempo completoBuscamos Digital Strategy Lead para importante empresa de retail tecnológico en crecimiento.Este rol será responsable de la estrategia, planificación, armado y seguimiento de las campañas de marketing digital de la empresa. Orientada a la construcción de marca y de campañas comerciales, liderando la relación con las agencias de medios digitales,...
-
Content Management Analyst
hace 4 semanas
Buenos Aires, Argentina Baker McKenzie A tiempo completoThe Content Development Lawyer with Contentious Specialism will manage and execute legal content development projects and Knowledge initiatives for the practice and industry groups and the Knowledge function, within the context of the Firm's Knowledge services and strategy. **Responsibilities**: Through the Knowledge services, to create and make first-class...
