Quality and Process Excellence Lead

hace 1 mes


Buenos Aires, Argentina TASQ Staffing Solutions A tiempo completo

Educational Qualification

BE / B Tech/ MBA/ B.Stat from a Premier Institute

Skills ( Must Have)

· Programmanagement & change management

· Problemsolving tools/ analytical skills

· Excellentcommunication / interpersonal, facilitation skills

· High energylevel, confident, assertive and team player

Experience ( Minimum)

· ConsultingExperience

· Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.

· Experienceof managing team of quality practitioners.

  • Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering

· Exposure toISO, CMMi or COPC will be added advantage

· Consultingexperience in Shared Services Set up/BPO space is desirable

Job Description

· Responsiblefor driving quality initiatives for Wipro / Client Accounts.

· Working withdispersed cross functional teams on organizational process (re)-design or industry specific business processes

· Leveragebusiness optimization & innovation tools & application forprocess re-engineering

· Benchmarkingprocesses, Mgmt dashboard set up & building the best practicesrepository.

· Changeplanning and management for deployment of re-designed processes and bestpractices for large teams without reporting relationship

· Facilitatingworkshops, remote groups and leading process diagnostic for articulationof process issues and solution formulation

Roles & Responsibilities

Exposure in driving high impact transformation projects involving technology and process re-engineering.

Experience in relevant process excellence tools and machine learning programming are an added advantage

Qualifications

  1. Lead consulting assignments and deliver business value to the customers through quality initiatives.
  2. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment.
  3. Drive benchmarking and best practices deployment across accounts.
  4. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes.
  5. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
  6. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.
  7. Drive projects to improve and maintain the profitability of the process.
  8. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements.
  9. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen.
  10. Drive standardization practices and ensure strict compliance in internal and client defined processes.
  11. Ensure all process metrics are met.

Mandatory Skills

  1. Ability to work in cross functional teams and demonstrated ability to drive change in the process.
  2. Demonstrated history of working in the outsourcing/offshoring industry or in related fields.
  3. Experience in managing Quality/ Process Excellence initiatives for Large Engagements.
  4. Project management experience in driving six sigma and lean projects.
  5. Hands on experience in driving large transformational programs involving process reengineering, analytics, automation etc.
  6. Excellent oral and written communication skills and should be able to manage internal stakeholders as well as clients
  7. Well versed with MS Office Excel and PowerPoint





  • Buenos Aires, Buenos Aires C.F., Argentina HITACHI ENERGY BRASIL LTDA. A tiempo completo

    About This OpportunityWe are seeking an exceptional individual to fill the position of Quality and Excellence Transformation Lead at HITACHI ENERGY BRASIL LTDA. As a key member of our team, you will be responsible for driving strategic actions to improve quality across our entire value chain.Key ResponsibilitiesDeveloping Quality Strategy: Define and...


  • Buenos Aires, Buenos Aires C.F., Argentina METEOR A tiempo completo

    Company OverviewMeteor Screens LLC is a pioneering company in developing cutting-edge digital display solutions. Our innovative approach focuses on seamless user experiences and cutting-edge technology, fostering an environment centered on creativity, collaboration, and continuous learning.We are seeking a Quality Assurance Lead to join our team and drive...


  • Buenos Aires, Buenos Aires C.F., Argentina Boston Scientific A tiempo completo

    About Boston ScientificWe are a global leader in medical science, committed to solving challenges that matter most. Our mission is to advance science for life by transforming lives through innovative medical solutions.Job DescriptionThe Administrative and Process Management Lead will support the Customer Services Manager to maintain departmental goals and...

  • Mold Design Engineer

    hace 4 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Remote People A tiempo completo

    Lead Manufacturing Excellence in Medical DevicesWe are seeking a skilled Mold Design Engineer to lead our manufacturing team in creating high-quality medical devices through injection molding tooling. This is a full-time opportunity with Remote People.About the RoleThis position involves designing, implementing, and validating injection molding tools and...


  • Buenos Aires, Buenos Aires C.F., Argentina Saur EUROPE A tiempo completo

    Job Title: Process Engineer Lead for Water and Wastewater ProjectsWe are seeking an experienced Process Engineer to lead our water and wastewater projects in the UK & Ireland division of Nijhuis Saur Industries.OverviewNijhuis Saur Industries is a leading provider of water and wastewater treatment solutions. As a Process Engineer Lead, you will be...

  • Quality Assurance Lead

    hace 2 meses


    Buenos Aires, Argentina METEOR A tiempo completo

    **ROLE SUMMARY**: **ABOUT THE COMPANY** Neon Screens LLC specializes in developing innovative, interactive digital display solutions, turning traditional screens into dynamic, responsive interfaces for modern businesses. Committed to seamless user experiences and cutting-edge technology, Neon Screens fosters an environment centered on creativity,...

  • Team Leader

    hace 1 mes


    Buenos Aires, Buenos Aires C.F., Argentina David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology business process outsourcing company in Riga, Latvia.About the RoleThis exciting opportunity is for a seasoned Team Leader to join our team and lead a group of professionals in delivering exceptional customer experiences. The successful candidate will have near-native German...


  • Buenos Aires, Buenos Aires C.F., Argentina METEOR A tiempo completo

    **Job Summary**We are seeking a highly skilled Quality Assurance Lead to join our team at Meteor. As a Quality Assurance Lead, you will be responsible for building and leading the quality assurance function from the ground up.This is a hands-on leadership role that requires a strong background in both manual and automated testing methods. You will design and...

  • Fintech Team Lead

    hace 1 mes


    Buenos Aires, Buenos Aires C.F., Argentina Recruitas A tiempo completo

    OverviewAs a Qualified Team Lead at Recruitas, you will be responsible for motivating, developing, and mentoring team members in a dynamic environment. Your key focus areas will include driving process performance to achieve and exceed SLA deliverables, meeting shrinkage, productivity, and attrition targets, and managing dips in performance with proactive...


  • Buenos Aires, Buenos Aires C.F., Argentina METEOR A tiempo completo

    **About Neon Screens LLC**Neon Screens LLC is a pioneering company that specializes in developing innovative, interactive digital display solutions. With a focus on seamless user experiences and cutting-edge technology, our team fosters an environment centered on creativity, collaboration, and continuous learning.We are committed to delivering top-quality...


  • Buenos Aires, Buenos Aires C.F., Argentina METEOR A tiempo completo

    Company OverviewMeteor, a leading innovator in digital display solutions, is seeking a highly skilled Lead Quality Assurance Specialist to join its team. As a key member of the quality assurance function, you will be instrumental in shaping the QA organization and ensuring the delivery of top-quality software products.We are committed to fostering an...


  • Buenos Aires, Argentina Shell A tiempo completo

    Within the Shales project organization, the Process Engineer Sr. Lead is responsible for providing critical Process Engineering Assurance and Flow Assurance support to all the Assets and various concurrent green field and brownfield project activities in Argentina and Canada. These activities include Process input to process safety, competitive scoping,...


  • Buenos Aires, Buenos Aires C.F., Argentina METEOR A tiempo completo

    Job SummaryWe are seeking an experienced Lead Quality Assurance Expert to join our team at Meteor. This role will be instrumental in building and leading the quality assurance function from the ground up, ensuring our software products meet the highest standards of quality.This hands-on leadership position involves designing and implementing quality...


  • Buenos Aires, Argentina Coca-Cola A tiempo completo

    **Requirements (What you'll do for us)**: - Lead the implementation of Operational Excellence (OE) tools and ensure sustainability through employee empowerment. - Support and engage in workshops and Scrum projects to promote continuous improvement across departments. - Champion the digitalization and automation of processes using Microsoft tools (Power...


  • Buenos Aires, Argentina Vestas A tiempo completo

    **Responsibilities** : - Leading, defining and implementing strategic quality initiatives in sub-regional service - Advise business on their quality metrics, while providing recommendation for improvement - Ensure the quality performance is understood by sub-regional Service - Sub-regional Service point of contact for Quality, including escalation of...

  • Regional Quality

    hace 7 meses


    Buenos Aires, Argentina Boehringer Ingelheim S.A. A tiempo completo

    **The Position**: The Quality and Compliance Lead (QCL) is the Quality and Compliance expert and drives GcP / GvP topics across the organization to pro-actively manage Quality and Compliance across the drug/device lifecycle. **Tasks & responsibilities**: - Leads the organization to identify and mitigate risks throughout the drug/device lifecycle to ensure...


  • Buenos Aires, Argentina Coca-Cola A tiempo completo

    **Job summary** Assure CPS Argentina Operational Excellence, Lean, Six Sigma and agile methodology execution by supporting implementation and executing planned activities. Identify and eliminate waste and variability sources. Develop and execute implementation plans for improvement. Execute the OE training program in CPS Argentina. **Key...


  • Buenos Aires, Argentina Coca-Cola A tiempo completo

    **Job summary** Assure CPS Argentina Operational Excellence, Lean, Six Sigma and agile methodology execution by supporting implementation and executing planned activities. Identify and eliminate waste and variability sources. Develop and execute implementation plans for improvement. Execute the OE training program in CPS Argentina. **Key...


  • Buenos Aires, Argentina U Trust Insurance Agency LLC A tiempo completo

    **About U Trust Insurance Agency LLC**: Founded with a commitment to excellence, U Trust Insurance Agency LLC specializes in trucking insurance and operates across 28 US states. We provide tailored solutions that meet the unique needs of our clients. As a forward-thinking organization, we pride ourselves on our dynamic approach to customer service and sales,...

  • Internal Quality Auditor

    hace 4 semanas


    Buenos Aires, Argentina Happy Island PPEC A tiempo completo

    **Position**: Internal Quality Auditor **Reports To**: Director of Operations **Primary Responsibilities**: - Conduct regular internal audits across all departments to evaluate processes, compliance, and adherence to established protocols. - Develop and maintain comprehensive compliance checklists for operational processes. - Identify gaps and propose...