Service Quality Lead Latam
hace 6 meses
**Responsibilities**
:
- Leading, defining and implementing strategic quality initiatives in sub-regional service
- Advise business on their quality metrics, while providing recommendation for improvement
- Ensure the quality performance is understood by sub-regional Service
- Sub-regional Service point of contact for Quality, including escalation of compliance issues
- Support sharing of best practice in sub-regional Service through knowledge transfer across the value chain
**Qualifications**
:
- Bachelor's Degree in Engineering or equivalent and 3-5 years of experience in Quality
- Six Sigma Green Belt - practitioner
- Certified Lead Auditor for ISO 9001 Standard
- Expertise and understanding of Service Quality processes
- Experience of data analysis, with knowledge of relevant tools and methodologies, monitoring of results and implementing solutions
- Communication cooperation and stakeholder management skills, experience in working in complex large matrixed organizations
- Fluent in English
**Competences**
:
- Act as contact person to Head of Regional Service Quality function and sub-regional Service organization
- Support Service in reaching their Quality business goals
- Good communication
- Negotiation
**BEWARE - RECRUITMENT FRAUD**
**About Vestas**
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
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