Customer Service Representative
hace 8 meses
Main duties and responsibilities
Communication with customers in written and via phone with defined SLA (response time) and quality standards Keeping records of customer´s interaction and contacts Researching required information using internal systems and resources Communication and coordination with CS Team members, internal departments, and GB offices Following-up in customer inquiries not immediately resolved Identifying and escalating priority issues Recommending process improvements Duties and responsibilities can be changed after arrangementPrincipal accountably
Providing customers with correct and complete information Ensuring maintaining of KPIs and SLAs Ensuring the contact logging software is correctly used to allow reports and analysis Maintaining internal rules
Reporting and collaboration
Reporting to Customer Service Team Leader Member of the local Customer Service Team Collaboration with internal departments and GB offices
Key competencies
Secondary education degree or University degree (Bc/MA) Fluent knowledge of English (intermediate / upper-intermediate, both written and spoken) Fluent knowledge of other language (upper-intermediate, both written and spoken) PC literate with experience with MS Office Good communication skills
Preferable skills and competencies
Previous experience in Customer Service is an advantage (international environment is a significant advantage) Customer oriented Attention to detail and accuracy Enjoys a fast paced, ever changing environment Team player Good analytical skills, focused on problem solving Ability to handle stress Multi-tasking Experience with Salesforce
Education and qualifications
Secondary education degree or University degree (Bc/MA)
Experience
Previous experience in Customer Service is an advantage, but not a must. Position is suitable also for fresh graduates.
-
Customer Service Representative
hace 7 meses
Buenos Aires, Argentina TITP A tiempo completoWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...
-
Customer Service Representative
hace 7 meses
Buenos Aires, Argentina Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, residents).** Skills: Beginner in customer care, technical support, and phone...
-
Customer Service Representative
hace 6 meses
Buenos Aires, Argentina Sofvio A tiempo completoWe are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** - + Overtime pay (1.5x pay rate) - + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...
-
Customer Service Representative
hace 1 mes
Buenos Aires, Argentina Sagan A tiempo completoApologies for missing that detail. Here's the revised job description: Job Title: Customer Service RepresentativeLocation: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...
-
Customer Service Representative
hace 7 meses
Buenos Aires, Argentina Endless Cafe A tiempo completo**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Representative
hace 3 meses
Buenos Aires, Argentina Junk Maven LLC A tiempo completo**Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...
-
Customer Service Representative
hace 4 semanas
Buenos Aires, Argentina Junk Maven LLC A tiempo completo**Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...
-
Customer Service Representative
hace 2 semanas
Buenos Aires, Argentina Graphic Makers and Printers A tiempo completo**Customer Service Representative — Argentina**: **Company Name**: Graphic Makers & Printers **Job Type**: Remote, Part-Time (5-hour shifts) **Schedule**: Monday to Friday, Evening shifts (7pm-12am Argentina time GMT-3 || 5pm-10pm New Jersey EST) **Employment Type**: Independent Contractor **Location**: LATAM Countries (Remote) At **Graphic Makers &...
-
Customer Service Representative
hace 3 meses
Buenos Aires, Argentina Junk Maven LLC A tiempo completo**Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...
-
Customer Service Representative
hace 7 meses
Buenos Aires, Argentina Binance A tiempo completoBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...
-
Customer Service Representative
hace 2 semanas
Buenos Aires, Argentina Graphic Makers and Printers A tiempo completoCustomer Service Representative — Argentina Company Name: Graphic Makers & Printers Job Type: Remote, Part-Time (5-hour shifts) Schedule: Monday to Friday, Evening shifts (7pm-12am Argentina time GMT-3 || 5pm-10pm New Jersey EST) Employment Type: Independent Contractor Location: LATAM Countries (Remote) At Graphic Makers & Printers, we specialize in...
-
Customer Service Representative
hace 2 semanas
Buenos Aires, Argentina Graphic Makers and Printers A tiempo completoCustomer Service Representative — Argentina Company Name: Graphic Makers & Printers Job Type: Remote, Part-Time (5-hour shifts) Schedule: Monday to Saturday, 2 different available shifts. 1. Mon-Fri, 9am-2pm & Sat 10am-3pm Argentina time GMT-3 2. Mon-Fri, 2pm-7pm & Sat 3pm-8pm Argentina time GMT-3 Employment Type: Independent Contractor Location: LATAM...
-
Customer Service Representative in Greece
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completoAbout the RoleWe are seeking a skilled Customer Service Representative to join our team in Greece. This role involves providing exceptional customer service, resolving queries, and ensuring a positive experience for our clients.
-
Customer Service Representative
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Ecolab A tiempo completoWe are seeking a highly skilled Customer Service Associate to join our team at Ecolab in Buenos Aires. As a respected member of our customer service team, you will play a key role in partnering with our customers to help them achieve maximum benefit from our products.The ideal candidate will possess solid problem-solving and interpersonal skills, with the...
-
Customer Service Representative
hace 6 meses
Buenos Aires, Argentina Independent Recruiter A tiempo completoWe are looking for hundreds of **customer service representatives**. “Evolving the BPO services and helping with our clients´ needs to a whole new level. Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile,...
-
Customer Service Representative
hace 7 meses
Buenos Aires, Argentina Sofvio A tiempo completoWe are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...
-
Home-based Customer Service Representatives
hace 7 meses
Buenos Aires, Argentina TalentPop A tiempo completoWe are ramping up! TALENTPOP is looking for HOME-BASED Customer Service Representatives WANTED for US eCommerce Brands! Salary Range: $3-$4 per hour Work Schedule: 9am-6pm PST Qualifications: - Proficient in English - Experience in eCommerce is a PLUS! - Must own a desktop/laptop (i5, Ryzen 5 or higher, Mac is also OK) - Internet speed of up to 15 Mbps...
-
Customer Service Representative
hace 5 meses
Buenos Aires, Argentina Equifax A tiempo completoEl Customer Service Representative se encargará de determinar la veracidad de la información para tener un onboarding apropiado para nuestros clientes. **Qué vas a hacer?**: - Revisión de contratos y documentos para el proceso de onboarding. - Ejecución de los procesos y políticas corporativas. - Detectar y velar por la veracidad de la...
-
Customer Service Representative
hace 7 meses
Buenos Aires, Argentina Sandvik A tiempo completoSandvik Argentina esta en búsqueda de: Customer Service Representative Resumen de puesto. Participar en la interfaz con el cliente para ofrecer un servicio de atención al cliente de primera clase tanto a los clientes actuales como a los potenciales. Gestionar la administración de servicios (Pricing & Warranty) Funciones principales: - Buscar productos...
-
Customer Service Representative
hace 6 meses
Buenos Aires, Argentina TechVill Appliance Repair ltd. A tiempo completo**About Company**: TechVill is on a mission to redefine Home Services across North America, setting the bar high with our exceptional household appliance repair services. Since our inception in 2017, we've been setting new benchmarks in Calgary, earning recognition from the top 5 appliance manufacturers for handling warranty cases. With a stellar client base...