Workplace Operations Coordinator

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

The Workplace Coordinator is a key onsite role responsible for keeping our San Francisco headquarters running smoothly day to day. This person is the first line of support for workplace-related requests, events, mail, and facilities coordination, ensuring a seamless employee experience and strong operational execution.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple workstreams in a fast-paced environment.

This role is based in our San Francisco office and will be onsite 5 days a week.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will: 

• Answer, triage, assign, and close incoming workplace support tickets
• Manage Jira ticket assignments and ensure timely resolution
• Submit and track maintenance-related tickets for the building engineer via Prism
• Liaise directly with the building engineer on facilities and maintenance issues
• Input, monitor, and follow up on workplace-related service requests
• Support onsite events, including setup, breakdown, and day-of coordination
• Provide R1 event support as needed
• Post weekly office menus and communicate food-related updates
• Assist with desk assignments and create desk name flags upon request
• Stamp and date incoming mail
• Scan mail into Envoy and route appropriately
• Sort mail by department, including checks
• Tag packages and enter tracking information
• Log all executive and legal mail in accordance with established SOPs
• Perform daily package audits to confirm pickups
• Scan and track documentation for incoming hazmat packages
• Coordinate package delivery for Engineering teams and office supplies
• Restock office supplies throughout the office
• Monitor supply levels and flag replenishment needs proactively
• Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 1–3 years of experience in workplace operations, office coordination, facilities, or a similar role
• Strong organizational skills and attention to detail
• Experience working with ticketing systems (e.g., Jira) and workplace tools (e.g., Envoy)
• Ability to manage multiple priorities and respond quickly to changing needs
• Excellent communication and interpersonal skills
• Comfortable working onsite in a hands-on, service-oriented role
• Ability to lift and move packages and supplies as needed

Samsara's Compensation Philosophy: Samsara's compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.

We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $44,625—$86,250 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in '' or '@us-greenhouse-'. For more information regarding fraudulent employment offers, please visit our blog post here.

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