Operations KYC Global Lead

JOB DESCRIPTION

Key Responsibilities:

Leadership & Team Oversight

• Directly manage and mentor the WKO FinCEN Pod coordinators and their team, providing strategic guidance and support.
• Set clear goals and performance standards for the team, ensuring alignment with organizational objectives.
• Foster a collaborative, high-performance culture focused on continuous learning and development.

Regulatory Expertise, Risk Management & Controls

• Serve as the organization's subject matter expert on FinCEN CDD Rule requirement.
• Oversee the development, implementation, and maintenance of FinCEN-related operational procedures.
• Monitor regulatory changes and proactively update internal processes to ensure ongoing compliance.
• Collaborate with cross-functional teams to address FinCEN-related matters, providing support and actively looking for solutions, maintaining a regulatorily compliant environment.
• Ensure best practices are followed by the WKO FinCEN Pod, leading risk assessments and internal exams to identify, evaluate, and mitigate compliance risks.

Stakeholder Engagement
- Act as the primary liaison with senior management, Controls team, and other stakeholders on FinCEN-related matters.
- Oversee the design and delivery of training programs to enhance broader WKO and stakeholders' (such as business partners) knowledge of FinCEN regulations and compliance practices.
Promote professional development and continuous improvement within the WKO FinCEN Pod.

Qualifications & Requirements:

7+ years of experience in KYC, AML, or regulatory compliance, with at least 3 years in a leadership role.

In-depth knowledge of FinCEN regulations, AML frameworks, and risk management principles.

Proven experience managing and developing high-performing teams.

Strong analytical, problem-solving, and decision-making skills.

Excellent communication and interpersonal abilities, with experience engaging senior stakeholders.

High level of integrity, professionalism, control-mindset and attention to detail.

Ability to work independently and drive results in a dynamic, fast-paced environment.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.