Payments Specialist

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the opportunity?

We are looking for a Payouts Specialist who will join a team that takes full responsibility for carrying on the processing flows in different countries, interacting with different banks or partners, and looking to improve their performance.

• Manage the relationship with suppliers in various countries, establishing and maintaining effective communication to ensure compliance with agreements and successful collaboration.
• Work together with the Country Manager and/or the Expansion team to organize the search pipeline for robust solutions and new flows, evaluating the needs and priorities of each country.
• Improve operational capabilities, reduce costs and automate flows by identifying and evaluating potential vendors and technology solutions.
• Participate in projects that transcend the management of payment providers, becoming involved in broader initiatives that affect the countries under their responsibility.
• Maintain close collaboration with other departments such as Product and the commercial area, to prioritize the backlog of tasks and ensure that all integrations are properly analyzed before moving on to the Product/IT area.
• Obtain a deep understanding of the operations and regulations in the countries involved to ensure the correct assembly of processes that comply with the specific legal and operational requirements of each country.

• Technical experience in technological solutions, mainly oriented to banking solutions and/or payment processors.
• Project management skills, able to efficiently organize and prioritize work and available resources.
• Excellent communication and negotiation skills to establish and maintain strong relationships with suppliers and other internal teams.
• Analytical capacity to evaluate potential providers and technological solutions, considering aspects such as capacities, costs and automation.
• Strategic thinking and ability to see beyond the management of payment providers, getting involved in broader projects aligned with the company's objectives.
• Knowledge of BI tools for data analysis.
• Advanced English.
• Experience working with IA and automations is considered a plus.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe*

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English, Spanish, or Portuguese classes.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections

- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back

*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal