Data Security Support Engineer

From Onix Human Resources Consultant we are looking for an Security Support Engineer - to join the Argentina team of a major multinational companyThe opportunityResponsibilities involve the daily management of incidents, operational maintenance and support, and proactive/preventative analysis of systems. Responsibilities include driving the coordination and planning of upgrades as well as the standardization and automation of processes and procedures for Information Security technologies. We require application of ITIL service management knowledge and techniques, and management of the planning, scheduling and implementation of changes/releases/upgrades to various environments. In addition, the opportunity is required to fulfil an On Call rotation as well as weekend and off – hours work to support the normal "run state" requirements.Your key responsibilities-Re-creates, analyzes, troubleshoots, and diagnoses incidents relating to Information Security technologies
-Determines root cause of incidents (configuration vs. defect)
-Liaisons with appropriate teams from various technical disciplines for the development of corrective actions or viable workarounds to resolve incidents
-Plans, Coordinates and Installs Information Security technologies in various pre-production and production environments as well as upgrades and fixes. Remediates identified operating system and application vulnerabilities.
-Responds to automated alerts on the health of systems using sound analytic and troubleshooting methods
-Executes scheduled or unscheduled tasks relating to operational maintenance and monitoring of security technologies
-Performs routine audits of systems for preventative maintenance of security technologies and reporting on their status
-Confirms that steps are taken to anticipate operational problems and that incidents are identified and resolved in a timely and efficient manner
-Communicates operational support issues on an ongoing basis to executives and senior management
-Perform upgrades of security applications to the latest versions which involves testing, validations, compatibility and addressing security vulnerabilities.
-Recommend Application and System Instrumentation to ensure optimum performance and maximum uptime for security application and products.
-Create documentation to appropriately respond to alerts. Recommend and drive creating automated restoration steps.
-Develops implementation plans for dealing with complex requests for changes. Must evaluates risks to system availability, business dependencies and security event visibility.
-Identifies and drives automation of redundant activities to improve efficiencies in the support of Information Security technologies by demonstrating familiarity with scripting languages such as, PowerShell, Python, and/or Shell scriptsSkills and attributes for success-Advanced MS SQL Skills including SSIS packages and scheduling
-Fundamental understanding of AD Administration, Role Based Access Control, implications of large and complicated nested groups
-Breadth and depth of knowledge and experience in a wide variety of technologies and software solutions in a large-scale organization.
-Conceptual knowledge of security applications and technologies, as well as operating system platforms including Windows, Linux, Network and -Cloud technologies, to support and operate systems critical to the security posture of the firm.
-Experience engaging in project management, tracking timelines, and participating in planning and executing tasks within project milestones.
-Build and maintain strong relationships across all levels of a matrixed, geographically and culturally dispersed organization. Adapts appropriate communication styles to the style of others. Develops rapport and remains calm under pressure.
-Effective communication and analysis skills to break down complex issues, formulate solutions, and influence stakeholders at various levels of the organization including senior management in a stressful, real-time incident management.
-Supports application enhancements to improve performance and stability including enhanced monitoring and automation. Strong problem solving and analytic skills.
-Possess knowledge of the Information Technology Infrastructure Library (ITIL) to drive compliance in Incident, Problem, and Change processes and drive as necessary.To qualify for the role, you must have

Degree in Computer Science or related discipline, or equivalent work experience
5 - 7 years working within Information Technology in a global firm
Experience in operations of a 24x7 support organization, project & product management
The role will also require the periodic allocation of additional time on the job to support multiple demands and escalating issues or to acceptable application maintenance windows and to accommodate teams or staff in other time zones (including weekends).Ideally, you'll also haveITIL v4 Foundation Certification
Industry recognized Infosec certifications such as CompTIA Security+, GSEC: SANS GIAC Security Essentials, CISSP: Certified Information Systems Security Professional, CISM: Certified Information Security Manager, a plus.
Microsoft Solutions Engineer (MCSE), Red Hat Certified Engineer (RHCE) or other development platform/technologies certification(s) a plusWhat we offer

Hybrid work model
Excellent benefits
Competitive salary
Career opportunities