Customer Success Management Specialist

hace 2 días

Buenos Aires, Buenos Aires C.F., Argentina EUROPEAN INNOVATION ACADEMY A tiempo completo

Company Description

The European Innovation Academy (EIA) empowers universities and students worldwide to bridge the gap between academic theory and real-world entrepreneurship. Through immersive programs, EIA collaborates with over 100 leading universities, helping students launch startups, gain mentorship from top industry experts, and master critical entrepreneurial skills. With 25,000+ alumni, EIA has driven startup creation, fostered global networking, and shaped careers in leading tech companies. Rooted in innovation and a hands-on approach, EIA prepares students and universities for lasting global impact.

Role Description

This is a full-time remote role for a Customer Success Management Specialist. The specialist will manage post-sale customer relationships, ensuring smooth program delivery and a high-quality experience for university partners and student groups. Responsibilities include coordinating onboarding after each contract is signed, collecting and validating student information, serving as the primary point of contact for logistical and administrative questions, and ensuring timely delivery of certificates and post-program materials. The CSM will also track feedback, maintain accurate program records, and collaborate with sales and operations teams to support renewals and long-term partner satisfaction.

Qualifications

  • Hands-on experience with Customer Relationship Management (CRM) platforms (preferably Pipedrive)
  • Experience in customer success, account coordination, university relations, or a similar client-facing support role
  • Clear communication skills to collaborate effectively with cross-functional team
  • High attention to detail, proactive mindset, and ability to work independently
  • Familiarity with Excel and PowerPoint
  • Bachelors degree in Business, Communications, or a related field preferred

Job Types: Full-time, Contract

Education:

  • Bachelor's (Required)

Experience:

  • Customer Success Management: 2 years (Preferred)

Work Location: Remote

  • Customer Relationship Management Specialist

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina BUNKER A tiempo completo

    Company DescriptionBUNKER is a high-growth digital wealth management advisor. We help people from Latin America invest better.Role DescriptionThis is a full-time hybrid role for a Customer Relationship Management (CRM) Specialist based in the Greater Buenos Aires area or in Bogotá. The goal is for the CRM Specialist to play a key role in improving our CRM...

  • Customer Success Specialist

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Prisma Retail A tiempo completo

    Sobre NosotrosSomos una StartUp dinámica y consolidada en el mercado que se especializa en productos digitales para empresas corporativas B2B en el mundo del Retail.Nos dedicamos a transformar los monstruos de datos, utilizando Inteligencia Artificial y Machine Learning, en información manejable y útil, Y nos divierte hacerloBuscamos personas talentosas y...

  • Customer Success Specialist

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the...

  • Customer Success Specialist

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's...

  • Customer Success

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Canonical - Jobs A tiempo completo

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Customer Success

    hace 4 días

    Buenos Aires, Buenos Aires C.F., Argentina nubceo A tiempo completo

    Responsabilidades principales:•Ser el punto de contacto de cada cliente asignado.•Realizar seguimientos periódicos, capacitaciones y acompañamiento continuo.•Monitorear el uso del producto, detectar riesgos y anticipar problemas.•Gestionar incidencias coordinando con los equipos de CX, Producto y Desarrollo.•Analizar datos y feedback para...

  • Customer Success Executive

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Darwin AI A tiempo completo

    We are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long-term relationships with customers and enjoys leveraging data and AI...

  • Client Success Specialist

    hace 7 días

    Buenos Aires, Buenos Aires C.F., Argentina Elevate Teams A tiempo completo

    The Role: We're looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving. You'll be the key link between the Virtual Assistant, their client, and our success team...

  • Customer Success Manager

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina TransPerfect A tiempo completo

    The Customer Success Manager is responsible for the global account, ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives. The Customer Success Manager will receive support from the Global Client Solutions team, among others.RESPONSIBILITIES1) Lead and oversee the onboarding of new customers/programsGather...

  • Associate Customer Success Manager

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina TransPerfect A tiempo completo

    The Associate Customer Success Manager is responsible for small to mid-size global accounts, or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives.The Associate Customer Success Manager will receive support from the Global Client...