Technology Support I

hace 11 horas

Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completo
Description

This position is for an applications support resource that will be tasked to demonstrate technical and operational expertise in the Rates, Commodities, Currencies exchange and FX Options businesses of JPMorgan. The role involves working as part of the Production Management team, collaborating closely with both Technology and Business partners to ensure timely analysis and resolution of daily issues. The business engages in a variety of activities, including trading different financial instruments using several integrated applications.

This role is part of the Macro Risk Central framework. Key success criteria include providing day-to-day support for trade processing, risk, and market data issues, managing application releases, handling crisis events, and ensuring effective monitoring and system hygiene.

Job responsibilities

  • Support global applications customers within the production environment, including an extensive and practical understanding of the application
  • Maintain Global relationships with various other support teams as well as business users.
  • Perform timely escalation of critical production environment incidents and proactively identify patterns of recurring incidents to improve service capabilities.
  • Develop and utilize core tools and processes to perform daily function whilst improving day to day practices for the global production management group.
  • Adopt a DevOps culture to accomplish final solutions to repetitive problems.
  • Analyze and resolve technical and application problems.
  • Modify and enhance existing system to incorporate new functionality and to optimize them for performance.

Required qualifications, capabilities and skills. 

  • Strong analytical skills
  • Client Oriented
  • Solid Organizational skills; detailed oriented and great reading comprehension
  • Capable of handling changes/uncertainty by quickly adapting to new processes
  • PL/SQL or SQL
  • Knowledge in Git, Unix, Linux, Java

  • Basic knowledge of AWS, CloudWatch and Datadog 

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.  CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 


At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 

  • Technology Support I

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completo

    DescriptionEmbark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience, assisting customers with the highest quality standards and satisfaction.As a Technology Support Analyst in Corporate Technology - Retail IT Support, you will ensure the operational...

  • Technology Support I

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completo

    JOB DESCRIPTIONThis position is for an applications support resource that will be tasked to demonstrate technical and operational expertise in the Rates, Commodities, Currencies exchange and FX Options businesses of JPMorgan. The role involves working as part of the Production Management team, collaborating closely with both Technology and Business partners...

  • Technology Support

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience, assisting customers with the highest quality standards and satisfaction.As a Technology Support Analyst in Corporate Technology - Retail IT Support, you will ensure the operational stability,...

  • Help Desk Support

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina DXC Technology A tiempo completo

    Job Description:At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing...

  • Ads Support Agent

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina Cognizant Technology Solutions A tiempo completo

    Ads Support AgentAbout the roleAs an Online Ads Support Agent, you will play a key role in delivering exceptional customer experiences through email, chat, and phone support. You will be a valued member of the IOA team and assist users with varying levels of technical expertise and contribute to a dynamic team supporting the Client Ads Product. Your ability...

  • Service Delivery Manager Field Support

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina Cognizant Technology Solutions A tiempo completo

    About the roleAs a Field Services Manager, you will play a strategic role in overseeing IT services to ensure high performance, security, and innovation. Your mission is to analyze, design, and implement systems that drive the company's digital transformation, deliver advanced technical support, and continuously enhance infrastructure and applications.You...

  • administrative apprentice i

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina TE Connectivity A tiempo completo

    The role is for an Administrative Apprentice I in the purchasing area, specifically to assist with operational and routine tasks related to vendor master data management. The position is open to support the team responsible for managing supplier records across four countries: Argentina, Chile, Colombia, and Peru. The apprentice will help with cleaning up...

  • Technical Support Engineer I

    hace 11 horas

    Buenos Aires, Buenos Aires C.F., Argentina GoFundMe A tiempo completo

    Want to help us help others? We're hiring GoFundMe is the world's most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40...

  • IAM Technology Support Analyst

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    Embark on a rewarding and challenging career as an Application Operations-Security Administrator with our dynamic team. You'll have the opportunity to make a significant impact by supporting access provisioning, key security initiatives, and expanding your technical skills in a supportive and collaborative environment. Join us and contribute to our mission...

  • IAM Technology Support Analyst

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    Embark on a rewarding and challenging career as an Application Operations-Security Administrator with our dynamic team. You'll have the opportunity to make a significant impact by supporting access provisioning, key security initiatives, and expanding your technical skills in a supportive and collaborative environment. Join us and contribute to our mission...