F&A Services Manager

Job Description
At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs.

Role Purpose

Lead the end-to-end operation of the Finance & Administration services provided by DXC Technology to a major restaurant company, ensuring compliance with service levels (SLAs/KPIs), operational quality, and the execution of continuous improvement, automation, and digital-transformation initiatives. The role combines daily operational management of accounting processes (P2P, R2R, OTC, T&E, Reconciliations, Reporting, etc.) with a strategic partnership vision aimed at generating value for the client through innovation, financial analysis, and evolution of the service model.

Key Responsibilities

Operational Management

• Ensure daily and monthly execution of F&A processes under contract guidelines
• Oversee accurate posting, reconciliations, reporting, and compliance with MEC closing deadlines
• Monitor and analyze performance indicators (SLAs, KPIs, CPIs), ensuring compliance and action plans for deviations
• Validate process quality through periodic reviews and representative sampling
• Coordinate work between Argentina and India teams to ensure operational coverage and continuity

Strategic Management and Client Relationship

• Act as primary DXC point of contact for operational, contractual, and continuous improvement matters
• Prepare and lead monthly and quarterly governance meetings with the client
• Identify and promote opportunities for optimization, automation, and digitalization (Power BI, Power Apps, TheEye, Amazon Q)
• Participate in defining the innovation roadmap and evolution of the operating model
• Ensure clear and effective communication between DXC teams and the client's finance areas

Team Management

• Lead multidisciplinary teams of F&A analysts and coordinators (onshore and offshore)
• Promote a culture of accountability, quality, and continuous improvement
• Monitor team capacity, productivity, and engagement

Financial and Contract Management

• Monitor contract budget, headcount, and process efficiency
• Analyze cost variances, volume trends, and savings opportunities
• Ensure compliance with contractual clauses and performance metrics defined in the SOW and annexes

Profile Requirements

Education: Bachelor's degree in Accounting, Business Administration, Finance, or related fields.

Experience: 5+ years in shared financial services or BPO, leading accounting operations and managing clients.

Technical Knowledge: P2P, R2R, OTC, T&E, Reporting; SLAs/KPIs; continuous improvement projects; automation; SOX controls.

Languages: Native Spanish, advanced English.

Key Competencies

• Results orientation and achievement focus
• Analytical mindset and continuous improvement approach
• Excellent communication and client management skills
• Collaborative leadership across multicultural environments
• Strategic thinking with focus on operational efficiency
• Adaptability and strong digital-transformation mindset

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

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