Senior Benefits Analyst

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong. 

Job Responsibilities

About the Role

The Senior Benefits Analyst plays a critical role in optimizing employee health, welfare, and retirement programs across multiple regions. This position ensures compliance with regulatory requirements and drives process improvements to deliver a seamless and positive benefits experience. Acting as a subject matter expert, the Senior Benefits Analyst provides guidance to employees and internal stakeholders, supports strategic initiatives such as open enrollment and plan design changes, and leverages data analysis to enhance program effectiveness and cost efficiency.

Key Responsibilities

• Benefits Program Administration: Administer health, welfare, and retirement plans, including medical, dental, vision, life, disability, spending accounts, and voluntary benefits. Oversee absence management programs.
• Vendor & Stakeholder Management: Assists the Benefits Manager with external vendor and internal teams (HRIS, payroll, HR partners). Resolve complex benefit issues and ensure accurate processing of transactions and deductions.
• Process Improvement & Data Integrity: Identify and implement process enhancements. Audit and reconcile benefit data, resolve discrepancies, and maintain data integrity.
• Employee Support & Communication: Provide guidance on eligibility, plan provisions, and compliance. Develop and deliver benefit communications, orientations, and open enrollment materials.
• Project Management: Lead or support initiatives such as open enrollment, plan implementations, and system updates. Coordinate testing and manage project timelines.
• Reporting & Analysis: Prepare reports for audits and filings, analyze trends, and provide recommendations for cost optimization and program improvements.
• Compliance & Regulatory Oversight: Ensure adherence to laws and regulations (COBRA, ERISA, HIPAA, ACA, IRS). Monitor changes, coordinate amendments, prepare filings, and distribute required notices.
• Continuous Learning: Stay informed on industry trends and best practices

Qualifications

• Education: Bachelor's degree in Human Resources, Business Administration, Finance, or related field (or equivalent experience).
• Experience: Minimum 3–5 years of progressive benefits administration experience, including health, welfare, retirement plans, and absence management. Experience with vendor management and open enrollment processes.
• Technical Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint) and HR systems (e.g., Workday, Oracle, PeopleSoft). Strong analytical and reporting skills.
• Knowledge:  Understanding of benefits laws and regulations (COBRA, ERISA, HIPAA, ACA) and IRS rules for retirement plans.
• Core Competencies: Excellent communication and interpersonal skills, ability to handle sensitive information, strong problem-solving and project management capabilities, and proven ability to streamline processes.
• Preferred: Experience with multi-region benefits (Canada, Puerto Rico), payroll integration, and systems troubleshooting.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.