Sales Operations Manager

hace 5 días

Partido de Vicente López, Argentina Expereo A tiempo completo

·      Develop internal tools to support the team and improve work quality.

·      Collaborates well with other departments on cross-functional projects

·      Enjoys sharing knowledge with others and pro-actively coaching team members

·      Supports Management with the improvement of reporting on commercial activities.

·      All administration around sales data, customer account contacts, opportunities, billing accounts and orders

·      Set-up and implement quote processes and reporting to track data within the sales organization

·      Ensures sales pipeline data is correctly captured together with the Sales team

·      Monitors customer retention and helps to improve this Work with various sales tools, such as SalesForce and Expereo's backoffice systems

·      Ensure that every quote has the highest quality and meets the customer requirements

·      Works together with the Customer Success and Sales Engineering teams to ensure the customer satisfaction data is correctly captured and processed

·      Takes full ownership of tracking the end-to-end quote process and conversion rates

·      Provides, receives and processes complex information and has the ability to present this to relevant stakeholders, within a formal setting

Requirements

Experience and soft skills:

·      Educated to degree level in Business, Technology or Marketing

·      A minimum of 3-5 years' sales operations experience within a B2B and / or strategic customer segment

·      A minimum of 3-5 years of people management with a record on success stories

·      Has worked within an international environment

·      A strong understanding of the customer journey

·      Previous experience, strongly underpinned by an understanding of business processes and products

·      Strong analytical skills

·      Able to manage, collaborate and critically prioritize, ensuring the utmost efficiency between teams

·      Fluency in the English language.

Technical skills:

·      Familiar with databases and sales software

·      Experience with Microsoft Office

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Training & Development
  • Work From Home
  • Free Food & Snacks

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