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Junior Systems Administrator

hace 1 hora

Argentina Activate Talent A tiempo completo

Position: Junior Systems Administrator

Hiring Location: Latin America

Employment Type: Full-Time (Remote)

Type of contract: Independent contractor 

Overview:

The Junior Systems Administrator supports the company's core business systems and end-user technology environment. This role combines NetSuite administration, remote monitoring and management (RMM), desktop support, onboarding/offboarding, and user access permission management across multiple platforms. The ideal candidate is highly organized, detail-oriented, and eager to grow within IT systems and operations.

Key Responsibilities:

1. NetSuite Administration

  • Assist with NetSuite configuration, customization, and maintenance.
  • Create and update saved searches, reports, and dashboards to support business teams.
  • Troubleshoot user issues and escalate complex cases as needed.
  • Support data imports, audits, and clean-up activities.
  • Help maintain roles, permissions, and system documentation.

    2. RMM & Endpoint Management
  • Monitor and manage company devices using the RMM tool (updates, security, alerts).
  • Perform routine patching, software deployment, and remote troubleshooting.
  • Ensure workstation compliance with IT and security policies.

    3. Desktop Support
  • Provide Level 1–2 technical support for macOS/Windows devices, peripherals, and applications.
  • Troubleshoot network, hardware, and software issues for on-site and remote employees.
  • Maintain inventory of devices, accessories, and licenses.

    4. Google Workspace Administration
  • Manage user accounts, groups, shared drives, and security settings in Google Workspace.
  • Support onboarding/offboarding workflows, including email setup, groups, and access provisioning.
  • Troubleshoot Gmail, Drive, Meet, Calendar, and Admin Console issues.

    5. User Access & Permissions Management
  • Create, modify, suspend, and audit user accounts across core systems (NetSuite, Google Workspace, RMM, SaaS tools).
  • Follow security best practices, including least-privilege access and MFA enforcement.
  • Maintain documentation of access processes and approval workflows.

    6. Onboarding & Offboarding
  • Set up new-hire accounts, equipment, permissions, and workspace tools.
  • Conduct IT orientation for new employees.
  • Deprovision accounts and secure data access during offboarding.

Qualifications:

  • 1–2 years of experience in IT support, systems administration, or a related field.
  • Basic knowledge of NetSuite, ERP workflows, or a willingness to learn quickly.
  • Familiarity with Google Workspace administration and SaaS management.
  • Experience with RMM tools (e.g., Intune, Jamf, NinjaOne, Kandji, etc.) preferred.
  • Strong troubleshooting and communication skills.
  • Close attention to detail and ability to manage multiple priorities.
  • High level of English (C1).