Solutions Architect

Solutions Architect - Video Services

Harmonic is the worldwide leader in video delivery solutions, enabling media companies and service providers to deliver ultra-high-quality streaming and broadcast services to consumers globally. Through innovative SaaS platforms and software-based appliances, we are changing the way media companies and service providers monetize live and on-demand content on every screen. More information is available at

Role Description

We are looking for a Solutions Architect – Video Services to join the Harmonic Sales Team.

You will report to the Sr. Director, LATAM Pre-Sales.

Location

Remote – You will be based anywhere in Latin America. US is an option, preferably EST time zone.

What you will be doing:

As a member of the Harmonic Sales team, the Solutions Architect will:

• The Solutions Architects' role is to be a technical evangelist for Harmonic's cloud native broadcast, OTT, contribution, distribution solutions, and Server Side Ad Insertion – influencing and advising the technical decision makers within strategic accounts in our target markets. Primary customers are broadcast television networks, content owners and aggregators (Terrestrial, Satellite, Telco, OTT - Mobile and Internet), TV/movie studios, high-end enterprise video studios.
• Work closely with account executives and partners to position and further Harmonic's solutions through every aspect of the sales cycle – presentations, hands-on demonstrations, RFI/RFP responses, design and architecture, bill of material and pricing. Work with current and prospective customers to generate winning solutions and systems designs, using the latest technologies in video delivery for live and time-shifted video via traditional medium, or on the latest cloud infrastructure.
• Ensure technical lead on proposals providing necessary support to meet sales goals.
• Collaborate with partner vendors in designing solutions to meet customer needs.
• Configure and test hardware and/or software products, including third party equipment such as network routers, blade servers, and storage systems to customer-specific parameters in support of customer demos and proof of concepts.

What you should have:

• Bachelor's degree in Electrical Engineering, Computer Science or equivalent.
• Have a minimum of 3 years of relevant experience in cloud technologies and 5+ years of video experience.
• Strong verbal, written and interpersonal communications skills. Fluency in Spanish and English required, Portuguese is a plus.
• Expertise in OTT, CDN, SSAI and associated technologies
• Expertise in cloud infrastructure, networking, and video delivery technologies. Analytical and troubleshooting skills in those areas.
• Ability to provide technical leadership in system integration projects. Strong autonomy, analysis capacity, and sense of synthesis.
• Good personal relationship skills, organized, with team-building skills
• Cloud and containers environments: AWS, Google Cloud, Microsoft Azure, Kubernetes, Mesos, Docker/Containers, and hybrid clouds.
• Data Center technologies: VMware vSphere and Hyper-V multi-tenant data center infrastructure, including Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service
• Networking: SDN, IP routing (RIP, OSPF, BGP), IP multicast (ASM, SSM, PIM, IGMPv1/2/3), QoS (DiffServ, queuing), and switching. CCNA/CCNP is a plus
• Digital video system architectures from signal acquisition to delivery for IPTV, Cable and OTT
• MPEG-2/MPEG-4 (AVC)/HEVC video compression and encoding standards, stream processing, OTT HLS and MPEG-DASH formats.
• Interest in customer relations and services. Initiative and reactivity.
• Broad systems and software knowledge required with significant technical depth in cloud deployment, virtualization, networking, video compression, playout, stream processing, video related applications, and servers & storage products.

Travel (if applicable)

You are required to travel about 30%

Diversity, Equality, and Inclusion at Harmonic Inc.

At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.

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