Systems Engineer

hace 3 días


Buenos Aires, Buenos Aires C.F., Argentina Sur A tiempo completo

As a 2 Systems Engineer you will:

  • Serve as a client-facing technical expert and the final escalation point before Engineering.
  • Troubleshoot and resolve complex technical issues across Windows, Active Directory, Exchange/O365, networking, and cloud environments.
  • Manage approximately 20 active support tickets daily, owning each case from start to resolution.
Responsibilities
  • Troubleshoot and resolve escalations across Windows Server, Active Directory, Exchange/O365, Terminal Services, and networking.
  • Manage identity, access, and mail flow (policies, routing, filtering, archiving).
  • Script and automate tasks with PowerShell; contribute to runbooks..
  • Support cloud environments (AWS preferred, Azure acceptable).
  • Collaborate with Tier 1, Product, and Engineering teams on escalations.
  • Maintain clear documentation and provide daily updates across ticket queues.
  • Mentor junior engineers and model ownership mindset.

Requirements

  • 5+ years in systems engineering or advanced technical support.
  • Customer-facing communication skills with C1 level English or equivalent.
  • Strong Windows administration, including Active Directory and Exchange/O365.
  • Solid networking knowledge: TCP/IP, DNS, DHCP, VPN, VLAN, NAT, WAN.
  • Hands-on PowerShell experience (must be comfortable writing and using scripts).
  • Proven ability to manage a high-volume ticket load with attention to detail.

Preferred Qualifications:
  • Citrix administration (XenApp/XenDesktop/NetScaler).
  • AWS/Azure certifications.
  • Experience with SQL, SCCM, or additional scripting languages.

Benefits

  • Compensation: USD $3,500–$4,500/month.
  • Location: Buenos Aires, hybrid (2 days/week in Palermo office).
  • Schedule: Fixed 9-hour shift (incl. lunch) between 8:00–20:00 EST, Mon–Fri.
  • On-call rotation: ~1 week every 3 months.
  • Holidays: US market holidays observed.

***Only CV's submitted in English will be accepted


  • Systems Engineer

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Sur A tiempo completo

    As a 2 Systems Engineer you will:Serve as a client-facing technical expert and the final escalation point before Engineering.Troubleshoot and resolve complex technical issues across Windows, Active Directory, Exchange/O365, networking, and cloud environments.Manage approximately 20 active support tickets daily, owning each case from start to...

  • Systems Engineer

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Sur A tiempo completo

    As a 2 Systems Engineer you will:Serve as a client-facing technical expert and the final escalation point before Engineering. Troubleshoot and resolve complex technical issues across Windows, Active Directory, Exchange/O365, networking, and cloud environments.Manage approximately 20 active support tickets daily, owning each case from start to...

  • Senior Kotlin Engineer

    hace 2 semanas


    Buenos Aires, Buenos Aires C.F., Argentina EPAM Systems A tiempo completo

    We are seeking aSenior Kotlin Engineerto develop backend services for award-winning mobile applications.Collaborate with engineers, product managers, designers, and QA to create new products and platforms. Apply your technical skills and creativity to solve challenging problems and deliver high-quality code. We encourage you to apply and contribute to our...


  • Buenos Aires, Buenos Aires C.F., Argentina Dev A tiempo completo

    We are a US-based outsource software development company that has been delivering exceptional software experience to our clients since 2011, helping technology companies to become industry leaders.Over the past few years, we've been hiring specialists all over the world while our main development centers were in Ukraine. Now, we keep expanding and start...


  • Buenos Aires, Buenos Aires C.F., Argentina Medallia A tiempo completo

    OverviewMedallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.  We believe that every experience is a memory that can last a lifetime....


  • Buenos Aires, Buenos Aires C.F., Argentina Oracle A tiempo completo

    DescriptionAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...

  • Software Engineer II

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    The CIBT ATA group has been created to actively manage the risks, costs and associated size constraints of JPMC retained portfolio in an active and connected manner. It supports the strategic agenda of our franchise through a coordinated approach to pricing and management of financial resources. As an Experienced Software Engineer at JPMorganChase within...

  • Software Engineer III

    hace 5 días


    Buenos Aires, Buenos Aires C.F., Argentina JPMorganChase A tiempo completo

    DescriptionThe CIBT ATA group has been created to actively manage the risks, costs and associated size constraints of JPMC retained portfolio in an active and connected manner. It supports the strategic agenda of our franchise through a coordinated approach to pricing and management of financial resources. As an Experienced Software Engineer at...

  • Staff Backend Engineer

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina TechStaffers A tiempo completo

    Staff Backend / Platform Engineer (Remote – Brazil)Location: Remote - Brazil/Chile/ArgentinaTeam: EngineeringOur Client IsOur client is a venture-backed vertical SaaS company building mission-critical system-of-record software for the debt collection and accounts receivable industry. This is a highly regulated, compliance-driven financial domain with...


  • Buenos Aires, Buenos Aires C.F., Argentina Allegro MicroSystems A tiempo completo

    The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...