Products Ops Analyst I

Description

Products Ops Analyst I

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong.

Job Responsibilities

Core Responsibilities

• Analyzes data to support product decisions and identify trends.
• Creates regular reports on product performance, metrics, and KPIs.
• Documents product processes, workflows, and standard operating procedures.
• Assists in the coordination and execution of product launches.
• Conducts market research to understand competitive landscape and customer needs.
• Collaborates with various teams such as product management, engineering, and marketing to

ensure smooth operations.

• Identifies and resolve operational issues that may impact product performance.
• Manages and maintains tools and systems used in product operations.

Qualifications

• Degree (BS/BA) in in Information Systems or Management, Statistics, Computer Science, Data

Science or Engineering, or related field required.

• Strong ability to analyze data and derive meaningful insights.
• High level of accuracy and attention to detail in all tasks.
• Effective verbal and written communication skills for clear reporting and collaboration.
• Familiarity with data analysis tools, product management software, and other relevant

technologies.

• Ability to identify issues and develop effective solutions.
• Strong organizational skills to manage multiple tasks and projects simultaneously.
• Ability to work well within a team and support cross-functional initiatives.
• Flexibility to adapt to changing priorities and work in a dynamic environment.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The Technology Solutions business unit is the Syneos Health accelerator for life sciences technologyand innovation. Technology Solutions homegrown products & applications, COTS & SaaS products,ensures all employees work in a secure environment with clean data, actively participates in new M&Aand partnership activities, delivers critical insights as part of our integrated strategy for customers anddrives enterprise-wide adoption and change management for innovative tech & data solutions. Our work supports getting meaningful new medicines to patients faster, with greater positive impact.