Senior Operations Specialist

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 

Role PurposeTo support the Americas Strategy & Operations (S&O) Revenue Operations team by driving process excellence, enabling data-driven decision-making, and ensuring operational rigor. This role is ideal for a highly organized, analytical professional who thrives in a fast-paced, cross-functional environment and is passionate about improving business performance through structured processes and insights.Key ResponsibilitiesData Analysis & ReportingDesign and maintain dashboards, reports, and KPIs to monitor business performance.Deliver accurate and timely recurring reports (weekly/monthly/quarterly) to the Revenue Operations team.Conduct analysis on KPIs and trending to be leveraged as actionable insights for leadership and stakeholderProcess Optimization & GovernanceSupport continuous improvement initiatives by collaborating with Rev Ops teammates to identify inefficiencies and propose scalable solutions.Execute standardized Go-to-market (GTM) activities to support the rollout and ongoing maintenance of the annual GTM process.Monitor and drive consistency of CRM data for usage in ongoing analysis and business recommendationsProject & Stakeholder ManagementCoordinate and track progress of key initiatives, ensuring timely delivery and stakeholder alignment.Prepare materials for business updates and operational check-ins.Help create and track project timelines and progressAssist building Executive level presentationProfile & SkillsStrong analytical mindset with experience in data modeling, reporting, and visualization tools (e.g., Excel, Power BI, SAP Analytics Cloud).Highly organized and process-driven, with a keen eye for detail and a proactive approach to problem-solving.Excellent communication skills with the ability to convey complex information clearly and concisely.Comfortable working independently and collaboratively in a global, matrixed environment.Demonstrated ability to manage multiple priorities and meet tight deadlines.Experience & Qualifications2–4 years of experience in business operations, revenue operations, or a related analytical role.Preference for bachelor's degree in Business, Finance, Economics, Data Science, or a related field.Familiarity with SAP tools and systems is a plus.Experience supporting sales operations or finance teams is highly desirable

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.  

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,  gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: | Work Area: Administration  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid