NOC Automation Engineer

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

This job requisition is to convert Elias Adrianza
How You Will Contribute

• Develop and maintain network automation to support NOC operations across multi-vendor environments, using Python and scripting tools to deliver safe, scalable mass configuration changes.
• Build and operate Ansible Playbooks and Ciena tooling (e.g., Big Hammer) to push standardized configurations and execute batch changes across Ciena OM6500, Cisco/Juniper routers, and SAOS 6.x/10.x platforms.
• Integrate with northbound NMS APIs (Navigator) to automate inventory, event handling, and change workflows; contribute to future-ready telemetry using gNMI/gRPC/NETCONF YANG.
• Lead device onboarding workflows into the NOC service, including credential standards, golden configs, compliance baselines, and pre/post-change validation.
• Collaborate with NOC operations, GCC, Engineering, and IT to translate operational needs into robust automation, documentation, and runbooks.
• Champion DevOps best practices (Git, CI/CD, testing) to improve reliability, repeatability, and observability of automation in production.

Experience And Assets
Required Experience:

• 3+ years in Network Operations/Engineering with hands-on network automation.
• Proficiency in Python and Linux, with strong shell scripting capabilities.
• Experience building and operating Ansible (inventories, roles, Jinja2 templates, idempotent playbooks).
• Working knowledge of L2/L3 networking, routing/switching, SNMP, syslog, NTP, AAA, and config hardening.
• Proven experience across multi-vendor environments, including Ciena OM6500 and SAOS 6.x/10.x, and Cisco/Juniper routing platforms.
• Experience consuming APIs (REST) and working with JSON/YAML for NMS/OSS integrations.

Knowledge/Abilities

• Ability to translate operational use cases into reliable automation and tooling.
• Strong Git practices, code review, and CI/CD fundamentals for network automation.
• Competent in designing safe change workflows with validation and rollback.
• Effective communication and collaboration with cross-functional teams and customers.

Assets

• Familiarity with Ciena Navigator and Big Hammer, or equivalent NMS/mass-change tooling.
• Exposure to streaming telemetry and model-driven automation (gNMI, gRPC, NETCONF/YANG).
• Experience with config compliance, secrets management, and artifact/version management.
• Background in 24x7 NOC operations and ITIL-aligned change management.

Working Conditions

• Operates within a 24x7 NOC environment; flexibility to support planned change windows and high-priority incidents.
• Fast-paced, production-critical setting requiring attention to detail, ownership, and resilience under pressure.
• Collaboration with global teams across time zones as part of GCC.

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