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Branch Supervisor

hace 2 semanas

Buenos Aires, Argentina Western Union A tiempo completo

**Branch Supervisor** **- Buenos Aires, Argentina**

Do your talents lie in leading and developing people to create great customer service? Would you like to work for a global company that believes when money moves, better things can happen? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Branch Supervisor.

**Western Union powers your pursuit.**

In this role, we expect you to be responsible for a location with more than 50 people in direct charge. It is important that you are a leader close to the business and people.

**Role Responsibilities**
- In this role, you are in charge of overseeing and supporting the daily operations of a number of Western Union branches, ensuring that they adhere to company policies while increasing sales transactions and maintaining superior service quality to customers.
- Create and maintain appropriate levels of focus, operational integrity, and compliance with legal corporate and regulatory procedures.
- Manage a team of Senior Tellers, coach them and act as their point of contact for all operational and system-related questions.
- People administration reports to present to the business.
- Participate in different projects.

**Role Requirements**
- Bachelor’s degree in Business Administration, Human Resources or related and need 3 years’ experience working as a supervisor in a retail environment.
- You’ll need 3 or more years’ experience in people management, big and dynamic groups.
- You should have used your leadership to obtain business results and quality customer services.
- Teamwork oriented. Results driven. Excellent written and verbal communication skills. Good organizational and time management skills.
- Intermediate English level (B1) is desirable and intermediate Microsoft Office skills (desirable).
- Workday experience is a plus.
- Need your own car and driver's license. You must be available to travel.
- You’ll need strong communication skills. The key for this role is that you have a strong leadership profile, adaptation to change and have a desire to learn and motivate others.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Argentina specific benefits include:

- Gift for marriage, birth, school aid, etc.
- Gifts on special dates (Christmas boxes, Easter eggs).
- Discount in universities.
- Discount in gyms and other retail sites.
- 10 days off for non-pregnant father/mother

LI-GGC