Operations & Strategy Manager, Driver Growth Latam

hace 1 día

Buenos Aires, Argentina Uber A tiempo completo

**About the Role** The Driver Growth team's mission is to build the engine that powers it: the supply. As an** Operations Manager within the Driver Growth team**, you will lead regional efforts to scale our earner base and ensure that we can grow and remain our diverse 4-wheeler driver base. In this role, you will be the architect of our supply growth strategy-diagnosing onboarding bottlenecks, optimizing earner incentives, and delivering solutions to grow our varied Supply base, including Premium products. You will work closely with key regional and cross-functional stakeholders in Central Operations, Global Product, Community Operations, and Marketing. - **Strategic Supply Ownership**:Lead regional efforts to scale 4-wheeler Premium supply across LatAm. You will proactively identify bottlenecks in earner growth and prioritize project-based initiatives that align with long-term strategic objectives. - **Project Management & Execution**: Plan and organize complex, multi-faceted projects with cross-functional teams. You will define clear timelines, deliverables, and resource allocations to operationalize processes in a fast-paced environment. - **Growth Lever Efficiency**: Identify and activate key levers-such as incentive structures and onboarding optimizations-to specifically onboard and incentivise drivers to engage in different products. You will balance aggressive acquisition with the efficiency of growth spend to ensure a sustainable Earner growth for our 4-wheeler portfolio. - **Data Analysis & Diagnostic Rigor**: Get "in the weeds" of the data to perform deep-dive in Premium Portfolio growth metrics, Driver pain points and generate solutions and insights for actionable supply plans and evidence-based decision-making. - **Performance Monitoring & Diagnostics**:Maintain a "pulse" on Earner engagement and performance of 4-wheeler Premium products. You will forecast and monitor OKRs, using data to spot operational gaps and trigger rapid-response improvement actions. - **Cross-Functional Leadership**: Lead regional product forums to keep stakeholders from Marketing, Legal, and Product aligned and accountable for driver growth targets. - **Product Advocacy for Earners**:Act as the voice of the LatAm market to Global Product teams. You will propose and launch new features or improvements designed to enhance the experience and efficiency of our 2-wheeler drivers. - **Process Optimization**:Implement, optimize, and scale core analyses and earner-facing processes across LatAm, regularly reviewing performance to ensure high-quality work standards **Basic Qualifications** - **Education**: We encourage people from all backgrounds to apply - **Years of Experience/Industries**: 3+ years of professional and demonstrated experience - **Data-Driven Mentality**:Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture - **Proficiency in data analysis,**generating data insights - **Communication**:Portuguese or Spanish and English proficiency. Demonstrated experience interpreting and presenting data to various audiences in an engaging and comprehensive, yet succinct manner **Preferred Qualifications** - Strong domain of** SQL**: - **End-to-end Operations Project Management**experience

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