Instructional Designer

The SR. Instructional Designer is responsible for developing courses and certifications in order to train ESET Latin America's sales channel, with the aim of achieving business goals.
Designs training materials for the Areas that require it, aimed at different audiences, such as employees, clients and the general community.
Job description

Responsibilities and Duties
- To develop the training plan for ESET's Partners and Distributors, mostly in collaboration with the Sales, Education and Support Areas.
- To create and monitor the schedule for creating courses and certifications.
- To coordinate the tasks related to the preparation of training content, together with the members of the specific Area that requests it, as well as thematic experts from other Areas.
- To supervise the translation and publication schedule of the training courses for Brazil.
- To assist in the preparation and publication of training content for Brazil.
- To analyze the training needs of Distributors and Partners, and translate them into topics to be addressed.
- To select training contents according to the particular needs of the Company and the dissemination of specific pieces of information.
- To conduct satisfaction surveys for each course taken by Distributors and Partners as part of their career plan.
- To analyze the satisfaction surveys and define corrective actions based on the results obtained.
- To select the best training format based on the content, topic, priorities and available time.
- To design the courses and certifications to be taught, according to the recipients.
- To design the evaluations for each course.
- To answer questions or queries regarding the content of the courses.
- To operate the ESET Latin America Education platform.
- To comply with the Information Security Policies and Directives defined by the Company.
- To integrate ESET Latin America's values into every decision and day-to-day behavior, making them a pillar of the corporate culture and transmitting them in every task.

**Requirements**:
Education
- Complete university studies in Education, Human Resources, Communication, Audiovisual Design, among others.

Experience
- 5 or more years working experience in Job Training, Instructional Design or similar positions.

Knowledge
- Knowledge of design programs and/or design of e-learning training content: Articulate Story-Line (preferred).
- Knowledge of educational design and job training.
- Knowledge of audiovisual content.
- Knowledge of e-learning platforms.
- Use of Office Package.
- Use of design software tools for e-learning content: Articulate Storyline, Adobe Captivate, or similar.
- Use of image and/or video editing software.
- Use of educational platforms.

Languages
English:

- Not required.
- Basic level.
- Intermediate level.
- Advanced level.

Personal characteristics
- Creative.
- Independent.
- Attention to detail.
- Organized.

Communication
- Very good skills of communication

Managerial skills
- Not required

Job requisition

JR-04967 Instructional Designer (Open)
Primary location

Buenos Aires
Additional locations

Time type

Full time