Customer Facing Specialist

hace 1 semana

Buenos Aires, Argentina Nestle A tiempo completo

**Snapshot de la Posición**

Ubicación: Vicente López, Buenos Aires, Argentina

Tipo de contrato: Full time permanente

**Un día en la vida de...**
- Gestionar las operaciones diarias dentro del Cliente para reforzar el enfoque centrado en el cliente de Nestlé y contribuir a la experiência del cliente de Nestlé
- Mantener los contactos con el cliente ya sea en base o remoto (telcos y visitas puntuales), con o sin acceso a los sistemas del Cliente.
- Obtener información sobre las operaciones del Cliente.
- Actividad de planificación desde el centro de distribución del cliente hasta la tienda.
- Comprender las necesidades del Cliente.
- Comprender los KPIs del Cliente y la forma de medirlos.
- Mejorar la resolución de reclamos al proceso de pago.
- Revisar los KPI con una frecuencia definida para proponer acciones de resolución de problemas.

**Lo que te hará exitoso...**
- Preferentemente recibidos de la carrera de ingeniería industrial, administración de empresas o afines.
- Experiência de 3 años en posiciones similares. Será un PLUS que cuente con experiência relacionada al área específica.
- Perfil con enfoque analítico y estratégico, demostrando proactividad
- Se priorizará fortaleza en relaciones interpersonales, comunicación y negociación
- Nível avanzado de Excel
- Inglés intermedio excluyente.

**Beneficios**

Importantes descuentos en productos Nestlé y beneficios Purina (descuento y asesoramiento veterinario).

Esquema de trabajo híbrido

Viernes Flexible (disfrutá de tu semana con un viernes más corto).

Licencias extendidas: creemos que el balance de vida es importante, por eso queremos que estes con tu familia en los momentos más importantes.

Día de cumpleaños

Cobertura médica para vos y tu grupo familiar

Descuentos en Sportclub + Clases gratuitas con Personal Trainer exclusivo para empleados.

Plataforma interna con multiplicidad de capacitaciones para que puedas seguir con tu formación (Ilearn).

Y muchos beneficios más para que sigas creciendo en Nestlé.

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