Customer Engineer, Looker, Google Cloud

Minimum qualifications:

- 2 years of experience in a data analytics or data science client-facing role (i.e. consulting/sales engineering)
- Experience in manipulating datasets (i.e. SQL), databases, and/or using business intelligence tools
- Experience working with data to solve business problems
- Ability to travel up to 25% of the time

Preferred qualifications:

- Experience with Looker
- Experience delivering presentations and demonstrations to business and technical audiences
- Ability to learn new solutions and product lines and communicate the value of those products

**About the job**:
When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

The Google Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.

As a Customer Engineer, you will be the technical advocate for our prospects and customers. You will work closely to understand their needs and demonstrate how Looker can add value to their data workflows. You will partner closely with your business counterparts to acquire customers, expand relationships, and cultivate business growth. You’ll help shape our product roadmap based on the needs and requirements of the customers you work with.

Looker is a unified platform that powers data experiences and delivers actionable business insights to employees at the point of decision. Looker integrates data into the daily workflows of users to allow organizations to extract value from data at web-scale.

**Responsibilities**:

- Develop customized presentations, demonstrations, and prototypes of our software to articulate use cases and value to the customer.
- Participate in selling the value of Looker’s products using multiple channels (e.g., phone, presentation, and live online and in-person product demonstrations).
- Manage customer trials, ensuring they are engaging with the product, the trial and the resulting solution.
- Articulate and educate on technical and architectural concepts to a variety of audiences (e.g., developers, architects, and IT).
- Respond to functional and technical elements of RFPs as necessary, leveraging and building upon the existing knowledge base.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.