Junior Fraud Monitoring Analyst
hace 5 días
We are seeking a detail-oriented and proactive **Junior Fraud Monitoring Analyst** to join our forward-thinking fintech team.
In this role, you will be responsible for identifying, analyzing, and mitigating fraudulent activity while ensuring the integrity of our virtual wallet systems. This position requires exceptional analytical skills and a collaborative mindset to help protect our platform and maintain customer trust.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
**Responsibilities**
- Identify, analyze, and prevent fraudulent activities in the use of virtual wallets
- Perform analysis of user registrations, transactions, and movements
- Address alerts within established timeframes and adhere to defined procedures
- Interact with users regarding documentation requests
- Record documentation and close received requests with sufficient and complete evidence
- Issue clear, objective, and well-founded reports on the validity or invalidity of the analyzed claims and alerts
- Ensure compliance with business KPIs
- Collaborate effectively and communicate efficiently with both technical and non-technical teams
**Requirements**:
- Over 6 months of experience in a support role or similar position
- Education in fields of study related to economic sciences, systems, or demonstrate qualifications to develop in the role
- Proficiency in Microsoft Office tools
- Knowledge of SQL at a basic/intermediate level
- Skills in Excel, including pivot tables
- Minimum English language level of B1
**Nice to have**
- Knowledge of regulations and standards applicable to digital wallets
- Previous experience in the Fintech industry
- Familiarity with data analysis tools and methods
- Competency in Microsoft Power BI
- Understanding of AI Ethics
**We offer**
- Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept).
- Medicina Prepaga (It covers the collaborator and direct family group).
- Paternity Leave (Two additional days are added to what is established by law, total of 4 days).
- Discounts card.
- English Training (English lessons, twice per week).
- Training Program (Access to multiple customized training plans according to the needs of each role within the company).
- Marriage bonus (The company doubles the allowance established by law that ANSES offers).
- Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company).
- External Agreements and Discounts.
- Vacations: 14 calendar days a year
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