Cash Collections

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

**Purpose and objectives**:
The Cash Collections team is part of the Global Finance Success and Global Finance Infrastructure, and we are responsible to collect all accounts receivables. The focus is to reduce the collections cycle (DSO - Days Sales Outstanding) and improve the free cash flow of SAP. In order to achieve such a goal, the Cash Collections Team has several tools and standardized processes.

Collections has a very close contact with customer (internal & external): END-Customers & Partners Ecosystem, Sales, Office of CFO, Billing, Accounts Payable, Record2Report, Accounting, Controlling, and other key stakeholders within the organization.

The Cash Collections Operations Specialist executes operational (including transactional) tasks to support operations beyond its own area of responsibility, including more specialized activities that are performed to meet accounting and financial reporting requirements that result from legal obligations or SAP internal global policies. The Cash Collections Operations Specialist has additional responsibilities and broad knowledge of standard processes and related transactions, or special knowledge and specific areas.

**Expectations and tasks**:
As part of its operational tasks the Cash Collections Operations Specialist will take care of:

- Follow-up and collections management of all accounts receivables (AR) of open invoices not due and overdue
- Proactive inbound and outbound calls to END-Customers & Partners Ecosystem to guarantee the collections of AR in time
- Investigation, analysis, and problem solving (of open invoices discrepancy)
- Sending account statements to END-Customers & Partners Ecosystem and reply to incoming inquiries from customers about open invoices
- Stick to the standard processes and cash collections tools
- Preparation, execution, and monitoring of period close activities
- Ensure accuracy in the financial records through proper execution of operational tasks
- Monitoring and reporting relevant to the end-to-end Finance processes
- Identify areas for improvement in the processes
- Preparation of period closing (month and quarterly end) duties
- Advanced Monitoring and Reporting
- Other relevant activities

**Skills**:

- Problem solving
- Finance & Administration + Accounting knowledge
- Customer centricity
- Great interpersonal communications skills (verbal and written)
- Working under pressure and goal oriented
- IT Principles & data Security
- Engagement and teamwork
- Analytical skills
- Organized and positive attitude as “yes we can”

**Work experience**:

- Experience working within a finance related field (min.2-3 years)
- Working experience within a Shared Service Centre (min. 1-2 years)

**Education and qualification**:

- Bachelor’s or master’s degree in administration, Accounting, Economics or related
- Fluent written and spoken English skills
- Fluent written and spoken Portuguese skills or any other languages are a plus

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 405987 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.