Salesforce Admin

hace 5 días

Buenos Aires, Argentina Chevron A tiempo completo

We are looking for a Salesforce Application Engineer (Admin) to join our team and support the administration of Salesforce solutions throughout their lifecycle.-
- Key Responsibilities:
Collaborate directly with business partners to understand pain points and provide resolutions through training, defect identification and fixing, and/or future enhancements.
- Test changes made by other techs on behalf of the business.
- Oversee the deployment of solutions to production environments.
- Devise, execute, and analyze system tests to verify solutions’ effectiveness.
- Develop high-quality configurations to support the functions of Salesforce Service Cloud and Sales Cloud.
- Collaborate with other admins, developers, architects, and business SMEs in Agile scrum teams.
- Document and define how new/revised configurations operate to enable others to work with and support the configurations.- **Required Skills**:- Experience configuring Flows, Approval workflows, Process Builder.
- Deep understanding of the security model: Sharing, Roles, Profiles, Permission Sets, etc.
- Strong data modeling skills.
- Experience with Service Cloud, Sales Cloud,
- Understanding of the service process (case management, knowledge management, omni-channel routing, service analytics, integration with call centers and live chat).
- Understanding of the sales process (lead management, opportunity management, sales forecasting, contact and account management, sales analytics).
- Strong communication skills and ability to translate business requirements into technical design.- Preferred Qualifications:- Experience with Experience Cloud.
- Experience working on an Agile Team.
- Experience packaging and deploying Salesforce solutions using Copado.
- Salesforce Low Code.
- Skills in Power Apps, API, Azure DevOps, Change Management are a plus.- Relocation Options:
Relocation will not be considered.International Considerations:
Expatriate assignments will not be considered.- Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position. Chevron participates in E-Verify in certain locations as required by law.

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