South America Delivery Manager

**About the role**:
As a Delivery Manager at Infinite Lambda, you'll be a pivotal force behind the successful delivery of large scale complex programs for our most important clients. **You will be at the forefront of business transformation,**holding ultimate accountability for program execution and owning the entire program lifecycle.** You will ensure all projects and streams deliver tangible, measurable business value, on time and within budget, helping clients innovate and compete.** You are a key partner in our client relationships, working with our Account Managers to nurture long-term partnerships and spot new opportunities, contributing to the growth of our client accounts. In this role, you're more than just a manager: you're an inspiring leader and a mentor. You will use your positive and collaborative attitude to foster a collaborative culture of excellence, self-organisation, and high accountability across multiple delivery streams, where professional growth and happiness are the norm. Your empathy and problem-solving skills will be essential as you guide your team to become more self-organised and accountable, celebrating successes along the way.

**Anticipated start date**: On or after March 2026

**Responsibilities**:

- Lead the end to end delivery of multi year programs using Agile or Waterfall methodologies (depending on the best fit with the client), expertly tailoring your approach to the specific needs and phase of each program.
- You will develop and maintain clear scope, timelines, budgets, and resource allocation plans, ensuring you can protect programs against scope creep and provide alternative solutions to recover as needed.
- Proactively develop and champion creative, non-standard solutions to execution challenges, ensuring optimal recovery and continuous improvement in delivery standards.
- **Establish and uphold stringent**program** standards, governance models, and KPIs -**both standard and program-specific - to ensure predictable, high-quality execution across all workstreams.
- Engage, align, and influence senior stakeholders including C-level executives.
- Chair steering committees and provide clear, trusted updates to executive sponsors.
- You will work with teams from both Infinite Lambda and the client to deliver projects and programs, earning their trust and getting 360-degree feedback on feasibility and plans.
- You will leverage your technical understanding to constructively challenge assumptions, guide recovery plans, and facilitate trade-off decisions between engineering quality and delivery speed, ensuring alignment with overall program goals.
- You will create and maintain essential documentation (such as RAID Logs, RACI matrices, and Gantt charts) and lead ceremonies like standups, retrospectives, and client presentations.
- You will proactively identify risks and remove roadblocks, helping the team find the pathway to excellence that earns the admiration and respect of your clients. You will track progress and communicate updates to stakeholders regularly through reports and presentations. You will report to the Delivery Excellence group, ensuring two-way communication is always in place. You will conduct project reviews and identify areas for improvement.
- Your ability to deliver structured, clear, and professional communication is pivotal to how our clients perceive Infinite Lambda. This requires you to tailor your communication style to best suit each client's environment.
- You will be responsible for maintaining a safe and congenial working environment for your team. You are a natural entrepreneur, which drives you to see opportunities that empower your clients’ business strategies through data and bring in more business through close interaction with Account Managers. You will have your fingers on the pulse of the myriad activities under your control, switching context fluidly from one project or program to the next to help your teams be autonomous and empowered.
- You will provide active coaching and mentorship to delivery teams, helping them to adopt best practices, adhere to program standards, and elevate their own delivery capabilities.

**Requirements**:
**Experience**:

- 6+ years of experience leading complex programs, with a focus on data warehouse migration and/or AI.
- Consulting background.
- Proven background in leading and managing projects and programs from start to finish, including a minimum of 5 years as a consultant or delivering bespoke projects for external clients.
- Extensive experience with agile methodologies and continuous improvement.
- Strong conceptual understanding of software engineering and data delivery principles (e.g., architectural patterns, tools, modern development practices) to effectively challenge, guide, and support technical leadership.
- Strong experience in business change as well as IT delivery.
- Gravitas, credibility, and maturity to engage with C-level stakeholders.
- Excellent leadership, communication, and