Ptp Services Support Analyst

hace 2 semanas

Buenos Aires, Argentina Givaudan A tiempo completo

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Overall Mission

Provide support to requester and vendors in case of PTP-related questions
Ensure correct and daily execution of important responsibilities in PTP helpdesk as outlined under responsibilities
Take direction from the Team Lead and others in the team on specific tasks

**Contacts**: All employees, especially requestors, category managers, vendors

**Main Responsabilities**:
**Daily operations in service management**:
Manage employee expenses-related queries (T&E)
Analyze queries and aim for end-to-end query resolution following service levels and Customer satisfaction
Take ownership and Coordinate issue resolution across streams
Monitor and follow-up on parked queries in case of escalation
Inform the user after the final resolution
Provide guidance to internal employees for all systems (SAP; SRM, Service management tool)
Support users in workflows and approvals
Support PO follow-up
Handle payment notifications (ie manage failure notification deliveries)
Perform vendor statements reconciliations in case of escalation

**Education / Primary Qualification**:
**Diploma**: College or University degree or in course

**Languages**: Fluent in English and Portuguese

**Professional experience**: From 0 - 1 year of relevant experience in Procure to pay (PTP) within an international environment

**Required competencies**:
Service mindset
Customer focus
Decision quality
Learning on the fly

**Technical skills**:
**Software skills**: Knowledge of relevant SAP modules (SRM, FI, PM, MM), Procurement tools (Catalogue), workflows, and advanced knowledge of MS office is an advantage.
Understanding of business and PTP policies, end-to-end process, and work instructions
Strong service management and communication skills
Good data entry/ typing speed

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

  • Ptp Services Support Analyst

    hace 2 semanas

    Buenos Aires, Argentina Givaudan A tiempo completo

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore...

  • Procure-to-pay (Ptp) Procurement Analyst/buyer

    hace 1 semana

    Buenos Aires, Argentina Baker McKenzie A tiempo completo

    The Procure-to-Pay (PTP) Procurement Analyst/Buyer will be the primary liaison between the PTP team's internal customers and the firm's vendors for the purchase of goods and services. **Responsibilities**: - Determine best sources of supply and negotiate with vendors to deliver optimum value for Firm purchases - Conduct appropriate due diligence to ensure...

  • Expense Management Analyst, Procure-to-pay

    hace 2 semanas

    Buenos Aires, Argentina Baker McKenzie A tiempo completo

    The Expense Management Analyst, Procure-to-Pay (PTP) will maintain the Travel and Expense (T&E) reimbursement process which includes the Corporate Credit Card program as well as the Chrome River expense reimbursement tool and is responsible for adherence to the Firm's T&E policies and procedures. **Responsibilities**: - Manages day-to-day administration of...

  • Securities Services: Digital Document Analyst

    hace 2 semanas

    Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    A leading global financial institution is seeking a Transaction Processing Analyst to provide operational support in its Corporate Investment Bank. The successful candidate will ensure timely transaction management and resolve client inquiries, requiring strong analytical and communication skills. This role demands a Bachelor’s degree and offers...

  • Document Services Analyst

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina BM Global Services Buenos Aires A tiempo completo

    Nos encontramos en la búsqueda de unDocument Services Analyst (Alemán avanzado)para sumar a nuestro equipo.La importancia de este rol:Crear documentos y materiales de presentación visualmente atractivos utilizando plantillas de MS Word y PowerPoint.Garantizar la entrega precisa y oportuna de los resultados cumpliendo con las normas de calidad establecidas...

  • Securities Services: Digital Document Analyst

    hace 3 semanas

    Buenos Aires, Argentina J.P. Morgan A tiempo completo

    A leading global financial institution is seeking a Transaction Processing Analyst to provide operational support within the Corporate Investment Bank. Responsibilities include managing transaction processes and ensuring timely resolution of client inquiries. The ideal candidate will have strong analytical skills, attention to detail, and a Bachelor's...

  • 2022arh - Procurement System Analyst

    hace 6 días

    Buenos Aires, Argentina ExxonMobil A tiempo completo

    ExxonMobil Business Support Center Argentina S.R.L; empresa afiliada a Exxon Mobil Corporation (*) **About us**: ExxonMobil, one of the world’s largest publicly traded energy companies, develops and applies innovation and next-generation technologies to help safely and responsibly meet the world’s growing needs for energy, while improving living...

  • Trading Services Analyst: Optimize Trade Ops

    hace 4 semanas

    Buenos Aires, Argentina J.P. Morgan A tiempo completo

    A leading financial institution is seeking a Trading Services Analyst in Buenos Aires. In this role, you will support the execution and processing of trade orders, ensuring efficient operations of trading services. The ideal candidate should have knowledge in trading services, automation technologies, and data analysis. You will collaborate with stakeholders...

  • SAP Functional Support Analyst

    hace 1 semana

    Buenos Aires, Argentina Global Services Business A tiempo completo

    Our client is utilizing the newest version of SAP (S/4HANA). As part of their on-going business and operational needs, they are looking for us to provide level 1 and level 1.5 SAP functional support to their end users, who sit in various locations. The purpose is to handle initial intake and consultation/resolution of SAP-related questions and issues from...

  • Field Tech Analyst

    hace 2 semanas

    Buenos Aires, Argentina NTT Data Services A tiempo completo

    **Req ID**: 221033 We are currently seeking a Field Tech Analyst to join our team in Buenos Aires, Ciudad Autónoma de Buenos Aires (AR-C), Argentina (AR). VIP FS Technical Support **1) Provides day-to-day and first level support on standard systems, investigates, analyzes, and resolves problems on selected network components.** **2) Creates and...