Virtual Medical Assistant

hace 24 horas


Buenos Aires, Argentina Premier Health A tiempo completo

Job Title: Bilingual Virtual Medical Assistant (English/Spanish) **Location**: Remote / Virtual **Employment Type**: [Full-time / Part-time / Contract] **Schedule**: [Insert Hours and Time Zone, e.g., Monday - Friday, 8:00 AM - 5:00 PM EST] Job Summary **Note**: This is a fully remote position that requires the employee to be **on camera** via video conferencing throughout the shift to facilitate face-to-face interactions with providers and patients. A professional appearance and environment are mandatory. Key Responsibilities **Clinical Support & Documentation** - Conduct virtual patient intake, including verifying medical history, medication lists, and allergies in **eClinicalWorks**. - Assist providers during telehealth exams by documenting notes in real-time (scribing) and acting as a translator between English and Spanish when required. - Manage medication refills, pharmacy requests, and prior authorizations. - Triage patient concerns via phone or patient portal messages, escalating urgent matters to the provider immediately. - Process lab results and diagnostic test orders in the EMR. **Administrative Duties** - Manage provider schedules, confirm appointments, and handle cancellations/rescheduling. - Ensure all patient charts are updated and compliant with HIPAA regulations. - Coordinate referrals to other specialists and follow up on consult reports. - Maintain a high level of professionalism and engagement while on video calls with the team and patients. Qualifications & Requirements **Education & Experience** - **Medical Assistant Diploma/Certificate** or equivalent healthcare experience. - **Minimum [X] years** of experience as a Medical Assistant in a Primary Care or Multi-Specialty setting. - **Must have experience using eClinicalWorks (eCW).** Proficiency in navigating the "Hub," telephone encounters, and e-prescribing is required. **Skills & Competencies** - **Bilingual Fluency**: Native or near-native proficiency in both Spanish and English (Medical Terminology in both languages is required). - **Virtual Presence**: Comfortable working **on-camera** for the duration of the shift with a professional demeanor and attire. - Strong understanding of medical terminology, anatomy, and physiology across Primary Care and common specialties (e.g., Cardiology, Dermatology, etc.). - Tech-savvy with the ability to troubleshoot basic connectivity issues. Technical & Workspace Requirements - **Private Workspace**: A quiet, distraction-free room with a neutral background and a door that closes (HIPAA compliance is strictly enforced). - **Internet**: High-speed hardwired internet connection (Ethernet preferred, minimum [X] Mbps download/[X] Mbps upload). - **Computer**: Desktop or Laptop meeting company speed requirements (Dual monitors are highly recommended for EMR efficiency). - **Audio/Visual**: High-definition webcam and a professional noise-canceling headset. Pay: $4,355.00 - $7,257.00 per hour Expected hours: 50 per week Work Location: In person



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