Customer Solution Analyst
hace 2 semanas
**Snapshot de la Posición**:
Ubicación: Vicente López, Buenos Aires.
Negocio: Nestlé
Área: Supply Chain
Tipo de contrato: Full time - Plazo fijo (12 meses)
**Resumen de posición**:
En esta posición, serás responsable de reducir complejidades y eliminar ineficiencias en el flujo Order to Cash.
**Un día en la vida de...**:
- Completar y resolver fallos en el ingreso de órdenes de compra dentro de un tiempo determinado.
- Resolver bloqueos de pedidos (Order Filter) accionando sobre la causa raíz.
- Colaborar con los equipos de Collections y Billing para resolver problemas de facturación o en el envío de documentación a clientes.
- Identificar errores en la aplicación de pagos y colaborar con Payment Application para su resolución.
- Interpretar el estado de cuenta corriente de un cliente y asesorar a áreas funcionales y Claims&Deductions en la resolución de débitos sin compensar.
- Ejecutar la política de devoluciones y rechazos: manejar aprobaciones y coordinar retiros con centros de distribución.
- Brindar visibilidad interna y externa sobre status de órdenes de compra.
- Promover la mejora continua dentro de Order to Cash, alcanzando un manejo más eficiente de las excepciones y cumplimiento de objetivos.
**Lo que te hará exitoso**:
- Estudiante avanzado o graduado de las carreras de Administración de Empresas, Contador, Finanzas, Economía o afines.
- Mínimo 2 años de experiência en posiciones similares o en el área de finanzas.
- Conocimiento avanzado en Microsoft Excel y deseable en SAP
- Nível de inglés intermedio/avanzado (deseable).
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