Technical Project Manager

hace 2 semanas

Mendoza, Argentina Techunting A tiempo completo

Description
Core Responsibilities
Project Leadership
Own project timelines, resource allocation, and stakeholder communications across AI and automation initiatives.
Translate business requirements into actionable project roadmaps that align with operational objectives.
Use ClickUp to manage tasks, dependencies, sprints, and cross-team coordination.
Technology & Automation Oversight
Design and review workflow architectures (n8n or similar), ensuring optimal automation logic, efficiency, and scalability.
**Guide implementation of AI across multiple domains**:
Voice AI (conversational agents, call automation)
Business operations automations (invoicing, reporting, HR, scheduling, marketing workflows)
Identify opportunities to streamline processes and integrate AI to reduce costs, improve efficiency, and enhance customer experience.
CRM & System Integration
Ensure data integrity, cross-platform sync, and alignment with business workflows.
Quality Assurance
Establish testing protocols for AI agents, automation workflows, and cross-platform integrations.
Monitor performance and continuously optimize for speed, accuracy, and reliability.
Technical Documentation
Produce workflow diagrams, integration playbooks, and technical specifications.
Maintain a knowledge base of automations and best practices.
Cross-Functional Coordination
Act as the bridge between AI engineers, developers, operations, and business stakeholders.
Ensure prompt engineers, workflow architects, and developers stay aligned with business outcomes.
**Requirements**:
Technical Skills
**Workflow Automation**: Advanced experience with n8n or similar platforms; knowledge of design patterns and best practices.
**AI & Automation**: Working knowledge of conversational AI (Retell, Trillet, Bland), AI-driven marketing workflows, and operational AI systems (e.g., HR, finance, reporting).
**Project Management**: Expert in ClickUp for project tracking, reporting, and team collaboration.
**Technical Analysis**: Ability to review code, evaluate risks, and provide architecture guidance.
Experience Requirements
3+ years managing technical projects in AI, automation, or systems integration.
Hands-on experience with workflow automation (n8n, Zapier, Make, etc.).
Proven track record with CRM implementations and automation builds.
Background in voice AI projects is a plus, but broader AI/automation expertise is essential.
Experience working in operationally complex environments, with a strong grasp of scaling processes.
KPIs / Success Metrics
**The success of this role will be measured by**:
**Automation Coverage**: % of business processes successfully automated across sales, marketing, and operations.
**Efficiency Gains**: Reduction in manual hours per month achieved through automation.
**System Reliability**: Uptime and error rates for automations, integrations, and AI agents.
**Adoption & Usability**: Internal team adoption rates of new automation tools and workflows.
**Business Impact**: Cost savings, revenue enablement, or measurable improvements in customer experience tied to automation initiatives.
**Project Delivery**: % of projects delivered on time and within scope, tracked in ClickUp.
4 years

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