Assistant Manager

hace 6 días

Buenos Aires, Argentina Baker McKenzie A tiempo completo

The Assistant Manager - Quality, Production Reporting & Analytics will support the Quality, Production Reporting, and Analytics team. This includes supporting objectives across Business Professionals functions focused on ensuring Baker McKenzie can monitor its Functions' service delivery and global Centers' service delivery (e.g., quality, productivity, and efficiency).

**Responsibilities**:

- Support the design, development, implementation, and overall management of PBS reporting standards across all functions, services, and centers, to be consumed by PBS staff, line managers/leaders, and firm leadership
- Conduct analyses of services to ascertain and identify potential issues, and coordinate the notification of affected functions, services, or centers and the Call to Resolve - Process & Quality team (C2R - P&Q) for root cause corrective action/s or potential enhancement projects
- Implementation and overall management of a multi-dimensional performance measurement system to understand results vs. targets in all PBS service delivery areas
- Coordinate with Service Owners (SOs), Center leads and Technology teams to ensure all reports and dashboards are implemented based on a common understanding of service reports and analyses
- Support the engagement with SOs, Center leads, and other stakeholders when service issues and missed SLAs are identified
- Coach team members in the mastery of required methodologies, standards, and tools
- Support the alignment of PBS services across all Service Centers
- Monitor and report on the overall performance of the team
- Lead or support ad-hoc reporting initiatives that cross functional boundaries within PBS across the Firm

**Skills and Experience**:

- Bachelor’s degree (Degree in business, statistics, math, computer science, engineering, or other relevant fields would be preferred)
- Extensive experience in data analytics, reporting, and project management. Experience in Back Office, Shared Services, or Third-Party Vendor organizations is required Required experience working with ServiceNow Reports and Performance Analytics, Tableau, SharePoint, Database Management (e.g., SQL scripting, Python), and Power BI
- Proficient to Expert experience with MS Office, Productivity, Reporting and Visualization (e.g., Tableau, Power BI), Data Virtualization (e.g., Python), and Statistical Analysis Tools (e.g., MiniTab) is preferred
- Experience working with ServiceNow or similar workflow management technology platforms is preferred
- Certification in industry best practices or standards (e.g., COPC, ISO, CMMI, etc.) is a plus
- Experience in handling change management with a solid understanding of the impacts of process and technology changes on the business
- Exceptional stakeholder management skills and providing insights into the progress
- Ability to leverage available resources and manage the project under pressure to deliver on time
- Excellent verbal and written English communication skills
- Demonstrated ability to deal with and resolve conflicts
- Ability to assist in the identification and development of methods, plans, and documentation to streamline processes, reports, and systems to improve operations and encourage planning to ensure project results

  • Assistant Finance Manager

    hace 1 semana

    Buenos Aires, Argentina Club Med A tiempo completo

    G.O Assistant Finance Manager You are Friendly, you are gifted in representing Club Med’s values to customers and employees. Key to our activity, you work with different departments and contribute to our overall success. You will Assist the financial manager in administrative, financial, accounting and budgetary management procedures Control and record...

  • Property Manager Assistant

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Latino Legends A tiempo completo

    Property Manager Assistant (Remote – LATAM)Representing a fast-growing home remodeling franchise based in South Florida, Latino Legends is searching for a bilingual Property Manager Assistant to support day-to-day residential leasing operations. This is a full-time remote role for highly organized, proactive professionals with strong communication skills...

  • Project Assistant

    hace 4 semanas

    Buenos Aires, Argentina Provincia de Buenos Aires A tiempo completo

    Project Assistant / Project Manager Jr. - Part Time Empresa de tecnología en crecimiento Nos encontramos en la búsqueda de un Project Assistant / Project Manager Junior para sumarse al equipo y acompañar el desarrollo y ejecución de productos digitales en un entorno 100% tecnológico. Responsabilidades Dar soporte en el seguimiento de proyectos y...

  • Marketing Assistant

    hace 6 días

    Buenos Aires, Argentina A Hiring Group A tiempo completo

    Our company is looking to hire a marketing assistant who will be working closely with our marketing Manager to develop and implement marketing plans and strategies for our brands. To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in marketing is a must. Effective written and...

  • Finance Operations Assistant Manager: Growth

    hace 1 semana

    Buenos Aires, Argentina Club Med A tiempo completo

    A well-known resort company in Buenos Aires is looking for a G.O Assistant Finance Manager to assist in various financial management procedures. You will control and record income, centralize financial data for reports, verify accounting entries, and perform daily and monthly closings. This role intertwines responsibility with creativity, allowing you to...

  • Assistant Finance Manager

    hace 2 semanas

    Buenos Aires, Argentina Club Med A tiempo completo

    You are - Friendly, you are gifted in representing Club Med’s values to customers and employees. - Key to our activity, you work with different departments and contribute to our overall success. You will - Assist the financial manager in administrative, financial, accounting and budgetary management procedures - Control and record income (entering...

  • Assistant Brand Manager

    hace 2 semanas

    Buenos Aires, Argentina Mercer A tiempo completo

    Assistant Brand Manager Skin Health Kenvue is currently recruiting for: Assistant Brand Manager Skin Health. This position reports to Sr Brand Manager Skin Health LAS. By assuming this position, you will be contributing to the growth strategy of Skin Health and working on brand purpose. Who We Are At Kenvue, we realize the extraordinary power of everyday...

  • Assistant Warehouse Manager

    hace 1 semana

    Buenos Aires, Argentina Handoff A tiempo completo

    Una empresa del sector hotelero en Buenos Aires busca un ASSISTANT WAREHOUSE MANAGER para apoyar la gestión del Economato y supervisar las mercancías. Buscamos un candidato con experiencia en control de inventarios y cumplimiento de normas sanitarias. La posición requiere habilidades de trabajo en equipo y la capacidad para proponer mejoras en la...

  • Assistant Store Manager: Lead a High-Performance Retail Team

    hace 3 semanas

    Buenos Aires, Argentina Bionic Talent A tiempo completo

    A leading sports retailer in Buenos Aires seeks a Retail Assistant Store Manager to enhance customer experience and drive sales. Responsibilities include supporting the Store Manager, motivating the team, and maintaining store operations. Ideal candidates will have over 18 months of retail experience, strong leadership and analysis skills, and the ability to...

  • Executive Assistant

    hace 7 días

    Buenos Aires, Argentina Sur A tiempo completo

    We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers. Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills...