Implementation Engineer, Latam, Remote

**Highlights**
- OTE: $54,000 - $60,000
- Base Salary: $48,600 - $54,000
- Location: Remote
- Stock Options

**About Us**

At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. The UNICEF, Barack Obama, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.

**About the Role**

We are looking to hire an experienced Implementation Engineer to work alongside our passionate sales and customer success teams. As a Implementation Engineer, you will be responsible for Onboarding and Presales activities including technical software demonstrations, responding to RFPs/RFIs, creating proposals on how to overcome technical problems, creating customized solutions that meet the client's needs, project managing a new clients' onboarding process, conducting A/B Tests and providing best practices in order to help the client generate more revenue.

**Key Responsibilities**
- Actively engage in presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients.
- Work closely with sales and customer success teams to develop strategies to drive revenue growth.
- Collaborate with product teams to ensure customer feedback is incorporated into product development.
- Work closely with other teams, such as Customer Success, Sales, Product and Support to ensure alignment and successful execution of projects.
- Develop and maintain relationships with key customer stakeholders, including C-level executives.
- Ability to manage high-stress situations and work under pressure to deliver results, juggling many active implementations simultaneously.
- Respond to RFPs.
- Lead A/B Tests for customers working with our Analytics team.

**Skills and Qualifications**
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies.
- Strong technical skills, with experience in web infrastructure, web analytics, and data management.
- CRM (Salesforce, Hubspot, and other Integration experience).
- Experience with front-end website development (HTML/CSS).
- Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.
- Proven ability to develop and maintain relationships with customers and internal stakeholders.
- Ability to work in a fast-paced, hyper-growth and dynamic environment.
- Strong problem-solving skills, with the ability to solve complex technical problems creatively.
- Experience working with International (preferably Eastern European) product and back-end teams is a plus.
- Demonstrated ability to architect and communicate the optimal solution to prospects, existing customers, and internal team members.
- Highly proficient in spoken and written English.

**Benefits**

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

- 30 days off
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses (50% reimbursement, up to $1,000 annually).
- Relevant professional education (50% reimbursement, up to $1,500 annually).
- Gym or swimming pool (50% reimbursement, up to $500 annually).
- Coworking (up to $250 monthly).
- Remote working.

ZR