Placement Assistant

hace 6 días

Buenos Aires, Argentina A Mother's Prayer Placement A tiempo completo

**Placement specialist**

We have been in operation for nearly six years as a professional nanny agency and are seeking someone to help us on our journey of growth. We offer a comfortable, enjoyable work culture with salary and merit-based compensation. You will be a part of a team who is dedicated to making sure families receive a 5-Star experience from our agency.

Our US based clientele is constantly growing. Our team members in other countries work alongside our US based employees to make sure our agency runs smoothly.

**You will only be considered if**:

- You have at least 12 months experience working in a call center environment either virtually or in person
- Speak fluent English.
- Have excellent and clear telephone manner, with great customer service and negotiation skills.
- Must own a working computer and have reliable internet.

**DETAILS**:
Location: Remote

Type: Permanent Part-time

Shifts: Saturday (7am-7pm) hours & Sunday 7am-3:30pm (US Eastern Standard)

**RESPONSIBILITIES**
- Reach out and respond to customers via text using our company phone line.
- Follow up with customers about required documents.
- Learn and master appropriate agency protocols to assist customers.
- Maintain confidentiality at all times and adhere to Agency policies and regulations.
- Maintain CRMs and other systems with up-to-date information.

**EXPERIENCE / SKILLS**
- Minimum 12 months in a call center serving Australian customers **A MUST**
- Great telephone etiquette **A MUST**
- Ability to work independently
- Attention to detail
- Experience in a call center environment

Interviews commence immediately.

Expected hours: 20 per week

Application Question(s):

- Have you worked for a US based company before?
- Do you work another job?
- Are you currently a student in school?
- Do you own a working computer device?
- Do you own a cellular phone?
- How many hours & days are you looking for?
- Can you assist us with our social media platforms? If so, which ones?
- When can you begin working?
- On a scale of 1 - 5, how good is your English? 1= Beginner 3= Intermediate 5= Advanced

**Experience**:

- Customer Service: 1 year (required)

**Job Type**: Part-time

Pay: From $371,057.69 per month

Expected hours: 24 per week

Application Question(s):

- On a scale of 1 - 5 how good is your English? 1=beginners 3= intermediate 5=Advance
- Have you worked for a US based company before?
- Do you work another job?
- Are you currently a student in school?
- Do you own a working computer device?
- Do you own a cellular phone?
- How many hours & days are you looking for?
- When can you begin working?

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person

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